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Stovax Stockton 5


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On 30/03/2022 at 13:29, Alycidon said:

Many stove manufacturers have their products built in China, India or the old communist block, thats why they can sometimes be cheaper that stoves made from scratch in the UK or Western Europe.

 

I am a dealer for Charnwood, Arada and Esse,  all 100% UK  built,   I also act for Morso and while I have seen a couple of models come in marked on the advise note as made in Hungary I have never had any sort of problem.  Temperatures in the firebox can exceed 1000 deg C,  so pretty extreme,  that level of heat will soon sort the quality of the product used in the build out.      My own Morso at home as a baffle plate occasionally,  new door rope and a set of bricks every 2 or 3 years,  these are to be expected.   

 

I did look at a Stovax Stockton 5 the other day with a view to supplying some internal parts,  built after 2014 according to the data plate it seemed ok other than needing new internals.  

 

Difflock,   the outer casing of your Morso is warranted either 5 years or 10,  depending on if its steel (5) or cast iron (10),   parts inside the firebox do not have any warranty at all,  that is standard across the industry with the exception of Charnwood.  If you feel that the stove has not given you the service then complain to your point of supply.    There should have been a warranty registration card within the stove ( providing it was a UK supply and not a grey import) thus if you filled that in and returned it Morso UK will have a record of same if your supplier has ceased to trade.   If its a grey import then the warranty is 12 months only as it was not supplied by Morso UK.  

 

A

How would you rate charnwood against Esse?  For build quality etc?

To be more specific, the Charnwood C5 against the Esse 500?  Any thoughts?

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