Fiskars X25 Quality????

[Paddy1000111]

I've not had an issue with Farnell before when ordering SMD components, chips, etc etc never had an issue. To me it looks like it's been returned for some reason and then it accidently made it's way back into stock. Shit happens. Tell them it arrived damaged and you're not happy. They will take it back, in the mean time order another one from them (so they cant send you the returned one back). Job done? 

[neiln]

Yes somebody has had a few swings and that feels wrong, but I must be too stressed or something....I really wouldn't bother wasting a second trying to return it.  It would look worse after 60 seconds use, other than the chipped edge.  Even the chipped edge wouldn't worry, 2 minutes with a file, it's gone.

 

Yes you're entitled to return it, and is your right to you need no reason,.. Distance selling regs protect you.  But really?  Really?  I can't see how you'll be any better off.

Edited December 10, 2020 by neiln

[Witterings]

I bought an X27 a couple of weeks ago and spent a whole afternoon cutting up wood and it's not got a dink in it like this so have arranged for them to pick it up / refund ... I guess my concern is you've no idea what they've hit with it and if it's done any damage that you can't see buy may "weaken" it  .......  and as it's meant to be new I can't see any reason I should accept something that's obviously been used at some stage.

 

The box it arrived in had obviously been near water one one edge, I didn't even have to open it the weight of the axe it fell out through one of the corners of it's own accord without it's cover on .. maybe the courier had opened it and used it for something I don't know but that's the sellers issue to sort out with them.

 

I have ordered another for an extra £4 from another seller which should be here in a few days and looking forward to trying it.

[neiln]

You don't have to accept it, but I'm saying you're not really losing out to take it.  If it did fail, fiskars guarantee is excellent I believe.  The edge is the only significant damage in my eyes, and I'd weigh the aggravation of taking a file to it as less than swapping it.

As I said, I must just have a more stressed feeling then you as I'd be taking that easy way forward with the file, even if it doesn't feel quite right .

[Peter 1955]

Dunno about returning or rejecting it. As a Tyke, my preferred course of action would be to ask those pesky folk from the wrong side of the Pennines, for a hefty discount, to assuage my hurt feelings for not having a brand new item to play with. Then I'd get the file out 😉

 

Win, win in my book. 

[Witterings]

40 minutes ago, Peter 1955 said:

Dunno about returning or rejecting it. As a Tyke, my preferred course of action would be to ask those pesky folk from the wrong side of the Pennines, for a hefty discount, to assuage my hurt feelings for not having a brand new item to play with. Then I'd get the file out 😉

 

Win, win in my book. 

 

Yes I think you're right ... this probably is what I should have done but having sent them the e-mail and they came straight back and said they'd arrange for it to be picked up so it was almost a bit late at that stage.

[Witterings]

In hindsight what I really should have done ... we live in a semi detached house and are number 2 Silver Birches but so many delivery drivers go to number 1 and drop off goods because they see the name Silver Birches and assume they're there .... this was left in the neighbours porch by mistake which is a 2nd home and they're currently not there.

I saw the tracking had switched to delivered so went round to see if that's what'd happened and it was on their doorstep.

 

Could have just claimed it was never delivered and even if they'd taken a photo it'd be of someone else's porch but I'm just too honest!!