Law on emergency work if a maintenance contract already exists?

[Wendelspanswick]

16 hours ago, Stephen Blair said:

Imagine it’s a pot hole on the road, do you think the council would let someone with their wheel barrow and bag of tar fill them up?
It’s someone else’s work, you have been told this. I’d imagine they have prioritised their jobs and the ones you are seeing are further down the list.
It’s a bit like turning up at your mates house un announced when you know there’s a party and you are not invited.

Not the best example to use:

https://www.express.co.uk/news/uk/521152/Council-tells-residents-to-fill-their-own-potholes

[flatyre]

On ‎08‎/‎01‎/‎2018 at 22:37, Stephen Blair said:

Imagine it’s a pot hole on the road, do you think the council would let someone with their wheel barrow and bag of tar fill them up?
It’s someone else’s work, you have been told this. I’d imagine they have prioritised their jobs and the ones you are seeing are further down the list.
It’s a bit like turning up at your mates house un announced when you know there’s a party and you are not invited.

I get your point, yes it is someone else's job but they are not doing it. And the longer they keep pushing it further down the line.....none of us here agree with poaching other peoples customers, but if I got offered a job based on doing it asap but didn't turn up for three months I couldn't complain if the customer got fed up waiting and gave it to another contractor.

[Richard 1234]

I get your point, yes it is someone else's job but they are not doing it. And the longer they keep pushing it further down the line.....none of us here agree with poaching other peoples customers, but if I got offered a job based on doing it asap but didn't turn up for three months I couldn't complain if the customer got fed up waiting and gave it to another contractor.

That’s up to the client to decide though surely?
If they decide they don’t won’t to wait they will call someone else in to do the work.

[kevinjohnsonmbe]

4 hours ago, flatyre said:

poaching other peoples customers

Service providers don't 'own' customers, the only situation where a service provider has a degree of control over a customer (notwithstanding contracts) is the option to to behave in such a way as to lose them....