need help with customer..refuses to pay.

[Highland Forestry]

Martyn....

Just remember that the more time you spend on this job in letters, calls, mediating, county court etc - is all costing you even more money.

 

Might be worth cutting your losses and just going along and dumping a huge load of chips and all the debris right in the middle of thier driveway, even block their vehicles in by tipping late at night or early morning then just leave it alone - if they pay up afterwards then all well and good, if not then let it rest.

 

You'll have to weigh up the financial side of it for yourself of course, but bear in mind you might reach a point where the cost has swallowed up the profit and makes a dead loss on the job.

 

The other way to do it and to really bugger them up would be to approach a debt collection agency which will take something like 10% off you for the pleasure of collecting on your behalf. If they dont pay the debt collection company then they will end up with CCJ's, bad credit etc.

[jojam]

Well if they are willing to pay £260 THEN TAKE IT AND RUN, YOU COULD AS EVERYONE HAS SUGGESTED offer them back their arisings etc, but this is not something that will do you any favours if you want a good reputation.

[Czlowiek Drzewo]

Martyn....

Just remember that the more time you spend on this job in letters, calls, mediating, county court etc - is all costing you even more money.

 

Might be worth cutting your losses and just going along and dumping a huge load of chips and all the debris right in the middle of thier driveway, even block their vehicles in by tipping late at night or early morning then just leave it alone - if they pay up afterwards then all well and good, if not then let it rest.

 

You'll have to weigh up the financial side of it for yourself of course, but bear in mind you might reach a point where the cost has swallowed up the profit and makes a dead loss on the job.

 

The other way to do it and to really bugger them up would be to approach a debt collection agency which will take something like 10% off you for the pleasure of collecting on your behalf. If they dont pay the debt collection company then they will end up with CCJ's, bad credit etc.

 

I claim working tax credit. If you claim any benifits then you don't have to pay any lawyer fees etc. Just found that out!

 

The costumer is going to get letter through door on wed...i will take him to small claims court..and with a legal quotation he will have to pay up.

[Highland Forestry]

Dont think you need a lawyer for a small claims court..

Not sure if it's changed or not but it used to cost you a fee of something like £35 for a SCC hearing and you had to get copies of all your documents, quotes, argument etc to them.

[Kev Stephenson]

State on the letter that you will be charging £x in addition if you have to take the matter to either court or to a solicitor

[Ian Leach]

Take the £260 cash and give them £100 worth of chip and logs back and don't forget the whippy in the middle:biggrin:

[Dean Lofthouse]

Take the £260 cash and give them £100 worth of chip and logs back and don't forget the whippy in the middle:biggrin:

 

Yep ditto that..

 

Then go back a month later and glyphos their lawn and flowerbeds

[Ian Leach]

Yep ditto that..

 

Then go back a month later and glyphos their lawn and flowerbeds

 

Yep i like your thinking:001_cool:

[felixthelogchopper]

Yep ditto that..

 

Then go back a month later and glyphos their lawn and flowerbeds

 

Salt is cheaper and longer lasting

[dandkgroundcare]

a few years ago i had a property developer that would not pay £400 for taking down a load of conifers rang him for about 4 weeks no joy so knew where he lived and clamped both his and wifes mercs

he paid cash the same day but the cheeky bugger then wanted me to do some more work for him..................