Chainsawbars service standards.

[Old Mill Tree Care]

I placed a small order and it arrived promptly but one of the items was wrong. No big deal as I'll use it in the future.

Then I realised I'd forgotten a couple of things so I called Rob D.

Whilst chatting I mentioned I've had a few Sugi bars that broke early, IMO.

Anyway, i received some good advice and I paid for the order. The package arrived today and was stuffed with expensive 'freebies'!

This was an act of customer service that puts others to shame!

I buy 75% of my bars and chains etc from Chainsawbars but now it will be 100% and SO SHOULD YOU!

[Stubby]

I placed a small order and it arrived promptly but one of the items was wrong. No big deal as I'll use it in the future.

Then I realised I'd forgotten a couple of things so I called Rob D.

Whilst chatting I mentioned I've had a few Sugi bars that broke early, IMO.

Anyway, i received some good advice and I paid for the order. The package arrived today and was stuffed with expensive 'freebies'!

This was an act of customer service that puts others to shame!

I buy 75% of my bars and chains etc from Chainsawbars but now it will be 100% and SO SHOULD YOU!

 

I do , but I doubt I will be buying many more as they don't seem t be wearing out !

[Rob D]

I placed a small order and it arrived promptly but one of the items was wrong. No big deal as I'll use it in the future.

Then I realised I'd forgotten a couple of things so I called Rob D.

Whilst chatting I mentioned I've had a few Sugi bars that broke early, IMO.

Anyway, i received some good advice and I paid for the order. The package arrived today and was stuffed with expensive 'freebies'!

This was an act of customer service that puts others to shame!

I buy 75% of my bars and chains etc from Chainsawbars but now it will be 100% and SO SHOULD YOU!

 

 

Very kind of you Alasdair - you can tell us how you find the Stihl bar/chain combo compare to the Sugi bar/chain combo

 

 

 

[R Mac]

I placed a small order and it arrived promptly but one of the items was wrong. No big deal as I'll use it in the future.

Then I realised I'd forgotten a couple of things so I called Rob D.

Whilst chatting I mentioned I've had a few Sugi bars that broke early, IMO.

Anyway, i received some good advice and I paid for the order. The package arrived today and was stuffed with expensive 'freebies'!

This was an act of customer service that puts others to shame!

I buy 75% of my bars and chains etc from Chainsawbars but now it will be 100% and SO SHOULD YOU!

 

I've had nothing but 1st class service from Rob D, I buy all my bars (Sugihara) and rim sprockets from him, also a decent bloke when I phoned for advice.

 

Would recommend to anyone.