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Posted

Can anyone recommend anywhere that can supply stihl spares in a reasonable time? I have an MS660 and have never yet had a part through my nearest dealer that took less than a week. Any advice gratefully received as I'm tearing what's left of my hair out as the saw sits idle while the sun shines(well, it's not raining anyway!)

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Posted

I'll second FR Jones, I broke the top handle on a 201T. They had one on the shelf and it was in my hands within 20 hours - 200 miles away!! My local dealer said they would have to wait before they could even order it never mind deliver.

 

I am sure the other sponsors are just as good but I tend to stick to FR Jones as every dealing has been without fault and really well priced.

Posted

Cheers Kev, I'll give them a try. Our local dealer waits until they have an "order", ie. a few different bits and pieces before they even order the stuff from Stihl , it is then posted to them, who then have to post it on to me, or I do an 80 mile round trip to pick it up. I queried why Stihl just can't post it straight to me but the dealer claims they have to check it before it's sent out. Last time they checked it so carefully I got someone elses needle cage and they got mine. It eventually took three weeks to get a new needle cage.... End of rant!

Posted

Dick Leigh carries the best range of spares in stock, if I ring them before 3pm I nearly always have the part I want the next day.

Posted

If I don't have what you need off the shelf, then I receive 3 deliveries a week Mon-Fri, so at least every other day in other words. Seems to be perfectly quick enough even for those who want something yesterday.

Posted

Mr Jones to the rescue, ordered at 4 and delivered next morning- outstanding! Many thanks to all for the advice and offers of help

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