replacement boot hooks

[dent]

i managed to rip ne of the laceing up hooks on my haix prtectr pros and was wondering if anyone sells a replacement as i lost the hook part

cheers

harry

[combined tree services]

hi how old are the boots?

[dent]

about 4 months

[felixthelogchopper]

If footwear fails after less than 6 months, it is viewed in consumer law as not fit for purpose and must be refunded/replaced

[combined tree services]

spot on , i would contact the uk distributor which is Workware uk , they will explain what info they need but it certainly does not sound good enough IMO .

[dent]

the reason i was asking as it was completely my own fault and nothing to do with the quality of the boot

[felixthelogchopper]

the reason i was asking as it was completely my own fault and nothing to do with the quality of the boot

 

Doesn't matter what caused it, if a part of the boot failed that quickly then it wasn't up to the job

[combined tree services]

fair enough , in that case take them to a cobblers , they will fit new ones for you i woud not bother trying to do it your self

[skyhuck]

Doesn't matter what caused it, if a part of the boot failed that quickly then it wasn't up to the job

 

 

So if I saw my 5 month old boot in half they will give me new ones???

 

I don't think so!!!!!!!!!!!

 

The guy has said it was his fault, so why should the manurfacture pay?????

[felixthelogchopper]

Skyhuck, that's like comparing a fault with a new car and writing it off. He hasn't sawn his boot in half, he has ripped off the lace hook. If the boot, which is marketed as a professional boot, can't handle a bit of abuse then they aren't fit for heroes. And in case you were going to ask, I have the same boots myself and think they are great.