Jump to content

Log in or register to remove this advert

Counting the cost.


High Scale
 Share

Recommended Posts

Log in or register to remove this advert

Might check to see if previous bills were estimates, if so they recalculate after a meter reading. That is when the numbers jump high.

 

I came back from a long holiday July 06 to recieve an electricity bill stating we had a debt of over £3,300, despite paying by DD every month. What a palava! They had not read the meter for ages, took a reading and readjusted months of bills to reach that sum.

 

I won't go into much detail, as it was extraordinarily tedious, but it took me six weeks to get them to decrease the debit. Last August, I noticed a debit on the bill that was much higher than I made it, asked the electricity company to readjust it. Bang! Suddenly they returned the previous debt, which had been reduced to under two hundred pounds, and we had nearly £3000 in debt again. Took me until last month to get it erased. Hours studying bills, hours convincing various customer service people it was incorrect, as they will not take your word for it-you have to prove it, and months of requesting yet another readjustment. We had a new meter installed August 06, which I thought would make it easy to fiqure out as the meter was pretty much at zero. Oh, no, never so simple. After three readjustments and ignoring my question as to why I had three different meter readings, by them, for the same meter on the same day, all increasingly higher. Finally, after threatening to go to Ofcom/ombudsman, a kind lady spend two months working on our case. Blamed the gent who reduced the original high debt, and said the initial readings were incorrect. Finally, she managed to wipe all but £430 off the debt, which was fair enough as the first years direct debit was really low.

 

I sincerely hope this is not the case with you, as it is a right tedious pain in the bottom to rectify.

 

I know of a few people who have had similar trouble with both gas and electricity companies.

 

rant over ;)

Link to comment
Share on other sites

we had been running on estimated bills for a while, then they got in and read it properly, we shortly got a bill for nearly 3 grand..... turns out they had mis read it. got it sorted eventually with the correct figures and they ended up owing us a grand, that was a relief! as for burning nappies, i reckon it would be cheaper for me to buy in logs if i had to than to start breeding, just to provide fuel!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  •  

  • Featured Adverts

About

Arbtalk.co.uk is a hub for the arboriculture industry in the UK.  
If you're just starting out and you need business, equipment, tech or training support you're in the right place.  If you've done it, made it, got a van load of oily t-shirts and have decided to give something back by sharing your knowledge or wisdom,  then you're welcome too.
If you would like to contribute to making this industry more effective and safe then welcome.
Just like a living tree, it'll always be a work in progress.
Please have a look around, sign up, share and contribute the best you have.

See you inside.

The Arbtalk Team

Follow us

Articles

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.