Dealing with problem staff that don't listen

[maybelateron]

11 hours ago, jfc said:

Aye, maybe I'm just a grumpy old git moaning about the youth of today.

Time to resurrect the 50+ thread!

Things really went down hill when C & A went down the tube. The youth of today didn't know which way round to put their nickers on. Still the "C" part of the label was not gender specific I suppose.

[Ledburyjosh]

I have skipped to the end on this thread so apologies if this has been said already..

 

In this scenario I have discussed with the customer the outcomes of dragging branches ie. Point out it leaves marks.

I have then given options. Such as carry on and except marks, pay more so more time can be given to extracting it in small peices or leave the customer to prepare and protect any surfaces prior to our arrival.

 

The last one is my preference, I usually offer to bring some ply boards to help out protecting walls/fences from scratches also.

 

I don't belive it reality avoiding marks is practical unless the above steps are taken  before the job it started.

 

Prior planning for this is the way to go. Its foreseeable and therefor preventable by management