Angry Buyer!!!

[bob]

guessing you ordered off the website and when they came back they found they could not get one

how can they honour and supply something they cant get:confused1:

am sure there will be some sort of disclaimer on there site and if not there should be

though thought it was not allowed to buy saws from internet unless you were a prior customer

 

though tbh they sound like they have offered you the options they can:confused1:

[Omniata]

Fair enough but, if somethings not going to be available it should say so... Trading standards to be fair...

 

I even spoke to them before Jan 1st and they said the order was fine and it would be there this week...

 

If they knew it wasn't ok they should have said so, and I would have found an alternative option...

 

 

Not having a go at you Bob , just the apparent disorganised system in which we live

[bob]

no worries not having a go at me or you

tbh 372xpg is better

i am always supprised how much hassle getting heated saws is

i have been buying them a long time and is getting easier

with havs and employees rights i think they will get even more commonplace a lot of EA supply them norm

[Al Duffill]

Give them hell, it gets you everything and more, furry dice for the car sir?!

[Omniata]

no worries not having a go at me or you

tbh 372xpg is better

i am always supprised how much hassle getting heated saws is

i have been buying them a long time and is getting easier

with havs and employees rights i think they will get even more commonplace a lot of EA supply them norm

 

No worries

 

Give them hell, it gets you everything and more, furry dice for the car sir?!

 

Pink please!!! hehe

I fully agree, "if it's not available don't sell it" and if they do "they" have to supply regardless of cost to themselves.

A sale is an agreement, regardless, and alternatives are a substitute which should be discounted if they themselves are discontinued...

 

I'm not one for causing hassle, but when I spend money I spend a lot and stick to a supplier, and provide them with a lot of custom from my friends...

I had about 40+ friends willing to buy from them, at £1000+ each that's a lot of business they'll be losing. I've advised their "director" as such...

[Charlieh]

I wanted the 460 for the power though, and that Stihl guaranteed it with TCT chains...

 

 

your aware that the tct chain on the 460 is in rescue spec not for tree felling type use, its for cutting through fibre roof panels etc for getting into the buildings?

 

i would stick to your guns about them supplying it, stihl uk are still listing the ms460w on the website therefore they must still have some in stock, even if they dont have a 460w i find it hard to believe that the dont have a standard 460

 

and although im sure your aware of this but thats a plenty big saw for doing your tickets, i ran a 372 for my medium trees CS32 and in fairness i droped back to my husky 340e with 13" bar after two days, that 372 is a smaller saw that the 460 and pulls 24" bar well so unless your regularly running 20"+ then i would say thats a bit overkill, unless your just using it for ringing up and not felling, just my thoughts having used a bigger saw with smaller bar,