Northernarbsupplies
-
Posts
126 -
Joined
-
Last visited
Content Type
Profiles
Forums
Classifieds
Tip Site Directory
Blogs
Articles
News
Arborist Reviews
Arbtalk Knot Guide
Gallery
Store
Freelancers directory
Everything posted by Northernarbsupplies
-
eggsarascal and tree-fancier123 For sure, don't post the code of your number lock or the exact location of where you hide your valuables. More general experiences. If they want something, they will get it, Oceans 11 tells us that. It is about making it as difficult as possible, so it isn't worth it for them. Even if people are insured, it still damages a business and people lose equipment that meant a lot to them.
-
Hi all, It is far too common for Tree Surgeons to have their equipment stolen. Does anyone have any tips to prevent this? Ours are: Lock the van doors and windows whenever possible. Even if you are only working a few metres away. Don't label your van with your company name/logo. This just tells thieves the likely contents of your van. Don't leave your most expensive equipment in the van at night. Make sure you have a high-quality lock on your van. Add a reinforced deadlock or deadbolt. They work independently from your standard door locks. Leave your van in safer areas, well lit, busy places are best. Show you take security serious, steering or handbrake locks, and mesh grilles windows. Add a sticker saying you have a tracker device, even if you don't. Get a van tracking device Have some secure van boxes fitted. These are high-quality metal boxes, with anti-drill locks. Have a Armaplate fitted - this encases the lock barrel and surrounding area. I would love to hear what other people use. What are your experiences? What do you recommend?
-
Adamam, there are a few people that have written about the chains in this thread. There is also this review from a customer, http://bit.ly/Rotatech
-
Hi all, There is a Women's Tree Climbing weekend. So far only 8 women going. I thought it would be nice if we could publicise it for them. https://www.facebook.com/events/1651926181800672/
-
Hi Felix, I am sorry you were charged. It is something we will look into. Please private message me your order details and we will sort our your refund. Best regards, Nicola
-
Hi Wisewood, Yes if you call 0114 278 9090 8 am - 5 pm Mon - Thurs, 8 am - 3:30 Fri. They will be able to sort that out for you. Best regards, Nicola
-
Hi R Mac, Great, looking forward to hearing how they go.
-
Hi R Mac, That is great to hear. I am sure you will be happy with the quality.
-
Hi Leon, Great to hear. I hope it stands up to your high standards. Have a nice weekend. Nicola
-
Thank you, it should be with you tomorrow or Monday.
-
Hi Silverhooker, Glad to hear you will be buying them again. They are now pre stretched to reduce this issue. I can't say if the ones you have were pre stretched. From what you have said it sounds like they weren't.
-
Rob D, It is worth following us on social media to keep updated on our new products. The 1/4" and .404 chains were launched a couple of weeks ago. Facebook - http://www.facebook.com/NorthernArbSupplies Twitter - http://www.twitter.com/northernarb LinkedIn - http://www.linkedin.com/company/northern-arb-supplies Blog - Northern Arb Supplies Blog - Conservation, the Outdoors & Essential Equipment You can also join our mailing list, if you PM me your email I can get that on there.
-
Hi Adamam, I understand your concerns. We did sell the generic chains from the same factory. We sold a massive amount to the DIY market. From this we developed a close relationship with them and designed the Rotatech chain. They make to our specifications and are of a very high quality. Most high-quality products these days come out of China. The best way to judge the quality is to try out the chain. At less then half the price of the leading brands and a money-back guarantee, you aren't taking a risk. If you do like the chains you will save a lot of money.
-
Hi Gerbutt, Thanks for your positive comments. I am glad you have had a positive experience both with the Rotatech chains and our sales staff. The staff here do all they can to help people.
-
Hi Dan, I am sorry to hear that you had a bad experience before. We haven't had any complains of the chains doing this. So either it hit something or it was a one-off issue with that chain. If you have any problems with the next Rotatech chain you try, please get in touch. We offer a 100% money-back guarantee. For 2 reasons: we are extremely confident with the quality of the chains, and if there are any problems, we want to know. Best of luck trying the chain. It would be amazing if you could post on here how it goes. Nicola
-
Hi Steve Bullman, Thanks for trying out the Rotatech chain. It would be nice to hear your honest opinion once you have properly tried it out.
-
Hi LittleRob, I am glad to hear you will be trying out the chains. Remember there is a 100% money back guarantee if you aren't happy. Although I am sure you will be. Thanks for your message. I have replied to the private one, but I thought it might be worthwhile for other people to see my reply. Our chains on Ebay are distributed differently. We send them in bulk to a distribution centre, which cuts down on costs. This is only possible for items we sell a lot of. Therefore only the most popular items are on ebay. You can purchase the full range of Rotatech chains and products on our website Rotatech Chains & Bars - Northern ARB Supplies. Thanks, Nicola
-
Hi SteveA, I hope your headache has improved. We receive constant good feedback. Already this morning a customer called just to say how happy they are with the chain. He said it ''cuts like a hot knife through butter''. We are so confident about the quality of our chains that we offer a 100% money-back guarantee. We take pride in the brand and are always working to make the chains better. There has been a lot of changes in the last year. We will continue to tweek them as any company that takes pride in a product does. For instance they now have: Chrome plated cutters, anti-vibration profile, oil carry holes, and oil reservoir tie links. Trust me, your chainsaw will love them and you will love using them.
-
Mark, that is amazing! Definitely in fitting with the Super Sexy branding.
-
Will, Haha when it is a new situation it can make partners feel jealous for a little while. Nothing that can't be solved with a bit of extra assurance and attention.
-
Hi Rob, Have you tried the chains? The changes were tweeks to improve them. Like any product we are always looking at how to improve it. We listen to customers and do our research. It sounds to me you are nervous about the chains due to the cost. You are welcome to pay twice the price. We will even give you a free chain for it. They prices are low because we are the supplier and the retailer, therefore cutting out the middle man. Nothing else in it. The chains are now used by thousands of professional tree surgeons. We get lots of positive messages and people coming into the shop. At less than half the price, it isn't a risk to try them. I personally like the re-brand and we have done all we can to tell people it is the same chains, with a better name. We want to keep the good reputation and customers the Piranha chain has. We have lots of reviews on facebook and some on our website. If you are on TreeBay, take a look at the comments on the advert I posted last week. Best, Nicola
-
I thought so. Pretty much everyone that has said anything negative about the chains hasn't actually tried them. Are you on TreeBay? I posted a advert last week and it was filled with positive comments. The video at the start of this chain was someone that also loves the chains. We are so sure of the quality of the Rotatech chains we offer a 30 day money-back guarantee, so you can return within that time if you aren't happy. They are of a very high quality and therefore will last as long as any other high quality chain.
-
Hi SteveA, Did you get in touch with us when this happened? If you ever have a problem with any of our products, please get in touch ASAP. I work in the shop and people come in every day saying how great the chains are and that they will never use other chains. This is the video and transcript of one customer being interviewed. Rotatech High Quality Replacement Chainsaw Chain Video Review
-
Hi 'InTheWoods', Thanks for your feedback. Have you tried the chains? We have a 100% money back guarantee. If you have any problems or hate a chain, we will refund it.
-
Hi Steve, Quite a few changes were made to the chains when they were called Piranha. It is hard to know if the ones you tried were before the changes. We have been receiving nothing but good feedback. People say they are the same standard as Stihl and Oregon. So it is worth trying them again. I am sure they will live up to your expectations.
