Problems with Fisher Direct Spikes.

[Guest]

On 03/09/2016 at 21:13, jfc said:

Hi Folks,

 

I bought a set of Spikes from Fisher Direct a year a go, used them a few times and part of the leather calf binding broke, after a few emails and calls I got a replacement calf binding:thumbup1:. I hardly used the spikes after that as the company I was working for supplied them but the binding broke again in April same place- I have sent a number of emails (none of which hae been replied to), so rang and spoke with the guy who seems to run Fisher Direct, he agreed to replace the binding with some velcro ones if I sent time pictures. Which I did - but no reply - rang him, said he didn't get the pics. So sent them as tex msgs and asked him to acknowledge receipt (guess what) - no reply.

 

I have tried ringing but think he has blocked my number, and never get to speak to him.

 

Sent him another two emails asking for him to replace the dangerous binding - no reply.

 

Any suggestions (I am thinking about getting Trading Standards involved as the bindings have failed in the same place twice and this could be dangerous) - anyone got any other suggestions.

 

I know they are not expensive spikes (buy cheap and buy twice and all - it's what I could afford at the time) but I had used them less than 10 times, even cheap ones should be up to that.

 

 

Jfc.

Did you get them off eBay ? 

[Guest]

My mate gave me these as spares. What do you all think ?

 

 

[Mick Dempsey]

On 9/3/2016 at 22:13, jfc said:

Hi Folks,

 

I bought a set of Spikes from Fisher Direct a year a go, used them a few times and part of the leather calf binding broke, after a few emails and calls I got a replacement calf binding:thumbup1:. I hardly used the spikes after that as the company I was working for supplied them but the binding broke again in April same place- I have sent a number of emails (none of which hae been replied to), so rang and spoke with the guy who seems to run Fisher Direct, he agreed to replace the binding with some velcro ones if I sent time pictures. Which I did - but no reply - rang him, said he didn't get the pics. So sent them as tex msgs and asked him to acknowledge receipt (guess what) - no reply.

 

I have tried ringing but think he has blocked my number, and never get to speak to him.

 

Sent him another two emails asking for him to replace the dangerous binding - no reply.

 

Any suggestions (I am thinking about getting Trading Standards involved as the bindings have failed in the same place twice and this could be dangerous) - anyone got any other suggestions.

 

I know they are not expensive spikes (buy cheap and buy twice and all - it's what I could afford at the time) but I had used them less than 10 times, even cheap ones should be up to that.

 

 

Jfc.

You said it, buy cheap, buy twice, that's all there is to it.

[jfc]

They have changed the calf binding to velcro, mine were leather straps (which is where they broke). I think they would be fine as spares.