If you have a problem don't contact Monarch Airlines

[RichieR]

my old dear had to fly home today her sister died suddenly last week. They got her to put her hand luggage in the hold it was a new special offer and was free. Poor old cow isn't thinking straight obviously and let them take it. Nobody locks their hand luggage so the baggage handlers had an easy time helping themselves to her jewellery. She found out at 5 tonight and I rang them but put on hold til they closed. No out of hours telephone service. So if you ever fly with them please don't have a problem in the evening as they don't give a S**t about their customers

[Mortimer Firewood]

my old dear had to fly home today her sister died suddenly last week. They got her to put her hand luggage in the hold it was a new special offer and was free. Poor old cow isn't thinking straight obviously and let them take it. Nobody locks their hand luggage so the baggage handlers had an easy time helping themselves to her jewellery. She found out at 5 tonight and I rang them but put on hold til they closed. No out of hours telephone service. So if you ever fly with them please don't have a problem in the evening as they don't give a S**t about their customers

 

That's awful scumbags everywhere:thumbdown:

[RichieR]

Yes they are. But the help you get in this country is non existent . I been 5 hours and still can't report the crime to the Spanish Police

[Mortimer Firewood]

Yes they are. But the help you get in this country is non existent . I been 5 hours and still can't report the crime to the Spanish Police

 

I've herd the Spanish authority's are pretty poor.

 

I guess the fact it's Ester weekend has made it worse people getting off early.

Good luck getting it sorted

[RichieR]

Cheers mate I gonna start again in the morning.

[Mortimer Firewood]

Cheers mate I gonna start again in the morning.

 

Count to ten

[RichieR]

Used all them up just speaking to our police !!

[spiral]

Thiefrow was that bad thirty & even fourty years ago, A couple of baggage handlers from Slough became millionaires in very short order.. {Suitcases of undeclared currency against government policy on their way to Switzerland & Belgium..}

 

Don't put anything valuable on an aircraft out of your view..

[RichieR]

Yes she normally pretty clued up but poor old dear ain't thinking straight at the moment , just frustrating that Monarch are stood in Malaga getting people to stick hand luggage in the hold out of site And you can't get hold of them and can't report the crime in Spain as it's got to go through them as well

[RichieR]

Update it's taken 5 hours to speak to someone and they are still not going to do anything til Tuesday. Fingers crossed they go pop one day very soon