My hitch climber pulley has seized up...

[jrose]

Hi all,

 

Well after climbing on a normal Hitch Climber pulley for 18 months or so, I decided to buy another one as I wanted to put one on my strop as well. I brought the Rapide this time, just to see how it compared to my old one.

 

After 3 months of climbing on it, the pulley is basically seized - there's still a bit of movement but not much, have tried cleaning it but no joy. Anyone else had this problem? Is there some maintenance I'm not aware of I should have been doing, apart from cleaning with soapy water? Is the Rapide more prone to dirt getting in than the normal HC? :confused1:

 

Not sure whether to contact DMM, or just buy a new one.

 

Cheers,

Joe

[TIMON]

Definitely worth calling DMM if it's only 3 months old....

 

Pretty sure they'd replace if faulty.

[born2trot]

Been climbing everyday on the Rapide for 2 years now, its filthy but runs as smoothly as from day one . I would say this must be an intergral fault ..Get it back asap , absolutely no comprimises when it Comes to life Support Equipment imo ...

[Forza]

My Rapide has had loads of wear and abuse and no problems with no maintenance... Other than soaking it overnight and trying to work it better, I would get in touch with your supplier

[Timberwolf190]

Yes defo contact DMM. They will sort it out for you.

[Loler UK]

contact dmm but if its getting super dirty id recommend the bush'd version for sure, soapy water might make the problem worse to be fair

[jrose]

Well, I tried giving it a good clean and oil as per the user instructions - got it moving, but definitely felt wrong like a bearing had gone or something.

 

Returned it to the shop I brought it from, they agreed it wasn't right and sent it back to DMM. It took a couple of weeks, but I recieved my brand new replacement in the post today

 

Many thanks to Lister Wilder in Cirencester and DMM, hopefully this one will be trouble free!

[Adam Bourne]

Did they give a detailed report into what the problem was with your original mate?

[jrose]

No Adam, lister wilder told me they had a backlog of stuff to get through and had just issued a replacement - next time I go in there I'll ask them if they heard from DMM