Using silky... Unskilled labour?

[David Goss]

And there is a saying "the customer is always right when he pays on time"

 

isn't it ironic

[penfold]

The phrase i was taught in our first contract management lecture "The golden rule of contracting is that the person who pays the gold makes the rules" unfortunately springs to mind here David. Most arborists/foresters would agree with you about tool choice for the job at hand but unfortunately it seems that the customer has you over a barrel.