Ash firewood problems

[StephF]

if he is getting red eyes and it is a woodburner he must have a leak in the smoke side of the fire tell him nobody else has had a proplem / or if you value his custom go around and have a look for yourself with a fire blazing birds only take a few days to start a nest . did he have a poroblem before the sweep went there he could of dislodged somthing so many variable you need to see the proplem

 

Thats a good idea!

[Alycidon]

So what happened in the end here?.

 

A

[MonsterMonster]

A bit late on this one but ... "unseasoned ash logs to a customer about 2/3 months ago". Unless he has dried it in a kiln to proper sub 20% moisture content he'll be burning, in effect, green wood. What does he expect? I assume he knew he was buying unseasoned. Not surprising if he has chimney damage. Not your problem by the sounds of it.