How much for a service?

[gensetsteve]

I have charged £29.50 for about 3 years until last year. Customers and the public in general are becoming experts at getting things for free and complaining. Due to this problem u tend to only charge for 2/3 of your time.

I decided to spend a bit more time on my firewood business there is a lot less grey areas for people to manouvre the price on. For my generator service business I now charge £39.50 and pick my customers carefully things are getting busy and now I can see a living . Alot of car main dealers now charge over £100 ph for servicing. There is always two sides to the story and I bet everyone on here including my self has spent 10 mins on the phone grilling a dealer for info on our latest bargain toy we bought on ebay:sneaky2:

[J Scott]

Got my saw back the other day cost me £57.50 with the VAT added on, turned out to be sawdust in the carb that was causing it to cut out something i probably could have done myself but i thought it would be best to get the whole thing thoroughly looked over. Took it back to the house and fired her up second pull and the cord jams at full length (a few well chosen words were used) so back on the phone and they told me they could not promise anything but would have a look, well i knew it was the recoil spring but i took it in anyway. The chap informed me that they never took the starter housing off to which i thought would be a main point in a full service... "oh did you want the whole thing looked at? i thought you just wanted us to clean the carb out?" i wasn't impressed but i asked for a spring to suit.. he retreived one from stock and then asked if they would like them to fit it for me (another half hours labour charge) no... took it home and fitted it within a couple minutes. In all a rather useless waste of money!