sawmillers directory

[Forest2Furniture]

I'm a little more than pi**ed off that payment was taken for the renewal of the sawmillers directory

without prior notification that it was due other than receiving an email containing the invoice one

minute before an email arriving from Paypal to say payment had been made.

 

 

[Steve Bullman]

Evening, perhaps a direct email

to me would have been more Professional!?

but seeings as you are posting it here, it clearly states when you sign up for the directory it’s a recurring payment. I understand it was 18 months ago that you registered as I did an 18month offer for £36 so i can see how you could have forgotten about this. As regards not being notified, I have checked the settings and you should have been notified a week prior to your account renewal. I’m sorry you didn’t receive this. Have you checked your spam?either way, I hate to see an unhappy customer and I’m sorry if you had no enquires during your 18 months on the directory to cover the small charge. I will refund your renewal in the morning and cancel your listing for you. My apologies for the inconvenience 

[trigger_andy]

I have no if my renewal payment has been taken, Id have to ask my accountant, aka my Wife.  

 

But I have now had a customer through it and seems like he will be a recurring customer so its well paid for itself this year.