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slim reaper

Disappointing

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I telephoned yesterday 13th at just before 2pm to ask if I ordered an arb version of easy lift harness, when would it be delivered.

I was told there were 10 in stock so delivery Friday so ordered online at 2pm.

I got email conformation the order had been received and would get another mail when the order was ready for dispatch.

Lunch time today I had not heard a thing so given the item Was in stock I telephoned to see what was happening. I gave order number postcode and phone number and was told I would get a call back....No call ,No email as of 18.55 this evening so dont know whats gone wrong?

slim

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Hi There

 

Apologies for the miscommunication, I will get this looked into straight away for you

I have your contact number here so will call you in the next 5 minutes

 

-Alex Jones

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I have tried the phone number on the order, but couldn't seem to get through

Could you call us please on 020 8676 3010 (my extension is 204)

 

-Alex Jones

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