550xp Down again! #furious!!!

[eddystihl]

Both have new 550 xp and 562 xp

Great saws if you know how too start . Do the most with the 550 xp because of the weight . But the 562xp is a beast .

Both the handling is superb.

 

 

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[Daniël Bos]

I'll swap you a barely used dolmar 5105 for it, heated handles.

I miss my 550...

 

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[TGB]

As consumer law goes, (as I understand it) once you settle for a replacement, rather than a full refund, you forfeit the right to get your money back at a later time. By having it repaired, you may already have forfeited the right to a refund of your money.

 

But it's worth asking for a full refund. If you then wish to buy another saw, the warranty period will start from the new purchase date. If you settle for a replacement, even though that replacement is a different saw, in all probability, the warranty period will be back dated to start from the original purchase.

[dan494]

As consumer law goes, (as I understand it) once you settle for a replacement, rather than a full refund, you forfeit the right to get your money back at a later time. By having it repaired, you may already have forfeited the right to a refund of your money.

 

But it's worth asking for a full refund. If you then wish to buy another saw, the warranty period will start from the new purchase date. If you settle for a replacement, even though that replacement is a different saw, in all probability, the warranty period will be back dated to start from the original purchase.

 

I think the retailer can have 3 attempts to fix a problem and then you can reject the goods and get a refund regardless of their terms and conditions

 

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[nathan43]

I have a 550 had it for 18months still runs like a dream

 

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