Stein bollard ratchet handle problem.

[Scott Walker]

Has anybody else had this problem? Come down from the tree at ten for a cuppa and to move the bollard to the other side of the tree and as I released the ratchet the handle fell apart! Hadn't knocked it, it wasn't bent. As you can see in the pics the metal pins that get knocked over to stop it pulling apart weren't tapped over enough causing it to pull apart. Ive reassembled it now and burred them over with hammer and chisel to stop them pulling through.

[john meehan]

it happened to mine, best just to replace it id say, go to your local sling/rigging place tough will be loads cheaper

[Scott Walker]

I was hoping stein would replace it, as it shouldn't happen.

[john meehan]

is it still under warranty? shouldn't be a prob if it is.

[Scott Walker]

Na had it a few years, but they shouldn't break apart like. specially when Im half way through a job. If I knocked it with a big lump I wouldn't worry and buy another. Just annoyed and having a rant as it slowed the job up and I hit my finger with the hammer trying to fix it to finish the job.

[mistahbenn]

Call Fletcher Stewarts.

[Scott Walker]

Call Fletcher Stewarts.

 

Cheers are they the manufacturers?

[Rich2484]

Good luck. By the time they have had the bollard back, and the ratchet and looked at it all, then a month later you get a letter saying they believe it to be operator error, then you try and fight your corner. Not worth the headache.

 

Just go buy a new ratchet strap.

[Scott Walker]

Good luck. By the time they have had the bollard back, and the ratchet and looked at it all, then a month later you get a letter saying they believe it to be operator error, then you try and fight your corner. Not worth the headache.

 

Just go buy a new ratchet strap.

 

I fixed the old one so will stick with it on that case.

[john meehan]

i found it just fell apart again. the strap will be bought in anyway. its just a generic ratchet strap. from the local place near me the full strap made up in front you at whatever length you need will be about £25 not sure about just the ratchet but probs about half id of thought. good luck with it mate. how do you find the bollard?