Going mad trying to register with RPA?

[StephF]

Anyone else had the same excrutiatingly frustrating experience trying to register with RPA:confused1:

They assume (some faceless beaurocrats in Europe?) that everyone has access to a mobile phone and an ipad. We are without mobile signal and I do not use an ipad to do office work on. Without these you cannot get through security as you need to be able to use the mobile code within 2 minutes (tried 3 times), or use an app on an ipad to obtain security codes each time you log in.

This is supposed to ba grants that are accessable to people who work in deprived rural areas etc, many of which are without such modern luxurys, we do not even have electricity and they want an electric/gas bill as proof of identity. I am going to attempt to phone my application, which they recommended after a fruitless discussion on email this morning, but not holding out a lot of hope it will be quick!

[StephF]

Been on phone since last post and getting no where, automated system refused to recognise my SBI number 3 times.....

[Goaty]

They employ bubble dwelling automatons that cannot comprehend nor have imagination to take them beyond the bubble.

 

Sorry for your situation, its everywhere with government agencies. Provide a poor service standard then cry like babies when their perks are affected.

[StephF]

Managed to Register with RPA no problem once I got through to a 'voice', security took minutes and was sooo easy compared to the web site /2nd security check with mobile or ipad needed to gain access.

You'd think the words 'Rural' would be a clue, I suspect we are not the only remote rural foresters or farmers trying to apply for a grant with no mobile signal at home/office!

[Lee Winger]

You want to be over here government agencies use voice recognition lol its all a bloody big joke! My old man said it years ago they don't small businesses....

[StephF]

Sounds weird! Yes security theft is a problem in UK, but not sure voice recognition would work her either!