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Posted

I had a similar problem with an axe I ordered from a company through amazon. I received all the initial emails, regarding order number, despatch number etc, a month later the axe still hadn't arrived.

 

Turns out there was nobody at home when the courier arrived, I wasn't contacted by the courier, and essentially the axe was sent back to the company. Now you would have assumed given my initial correspondence was via email that this issue would have been relayed back to me again via email - however it was only when I logged back into my account on amazon that I realised they had contacted me via message exchange on there instead?? to relay the problem. Got it sorted in the end, but took a bit of arsing.

 

Not sure if there is a message function to ones account on ebay but it may be worth checking out.

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Posted

hope you get it sorted, some of the couriers round our way are a real pain, ring up and seem to want to drop of the package anywhere but at my home! i find these things can make you wish you paid more and got it local.

carl

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