Ms461

[Rune]

HI RUNE stihl will give you a new one mate thanks jon

 

hope so, thanks for the reassurance

[Rune]

Just been in and spoke to the dealer and he says that stihl say it's fine because it works.... the dealer agrees it's wrong and says he's never seen a cylinder that bad, apparently they are sending the saw back with a report then I'm gunna call stihl my self, they should watch out or they'll have another husky convert... as I said to the dealer it's like buying a ferrari and opening the bonnet to a craply cast and finished engine.. imo it's a second and should never have made it out of the factory, and tbh i'm surprised that stihl would want it out there. not good not happy.. at the price point of these saws it should be perfect. at least the dealer agrees it's wrong should help....

[Rune]

also stihl never even replied to my email...

[mendiplogs]

also stihl never even replied to my email...

 

HI RUNE so have you got a new saw then thanks jon

[Rune]

no they say there is nothing wrong with the one with the bad casting and are sendin that back to me. awful survice.

[mendiplogs]

no they say there is nothing wrong with the one with the bad casting and are sendin that back to me. awful survice.

 

HI RUNE ask the dealer to give you a new one did the dealer not see it when they PDI it mate thanks jon

[Rune]

PDI? will see what happens when the dealer gets the crap one back going to talk to stihl when I see their report.

[mendiplogs]

PDI? will see what happens when the dealer gets the crap one back going to talk to stihl when I see their report.

 

HI RUNE did the dealer not see it when they sold it to you then ask to see THE STIHL REP AT THE DEALERS WERE YOU GOT THE SAW FROM THANKS JON

[Rune]

ah yeah, it's a pretty small dealer, I think if stihl don't sort out a replacement with out too much agro I'm gunna be out for a refund then work out what I'm going to get to replace it, annoyingly I didn't closely inspect the saw before cutting with it or it'd probably be easier, though trading standards say that goods must be of good quality and finish when sold and that isn't good finish.

[mendiplogs]

ah yeah, it's a pretty small dealer, I think if stihl don't sort out a replacement with out too much agro I'm gunna be out for a refund then work out what I'm going to get to replace it, annoyingly I didn't closely inspect the saw before cutting with it or it'd probably be easier, though trading standards say that goods must be of good quality and finish when sold and that isn't good finish.

 

HI RUNE STIHL should give you a new 461 there good saw it just a night mere with yours i hope you get a new one very soon ask to speak to the top people at stihl uk and give then saw no.s mate all the best jon