Misunderstanding with customer.

[Mark Bolam]

Wouldn't be very professional though.

[Nellybelly]

Wouldn't be very professional though.

 

And they are??

[Mark Bolam]

No, they're not.

 

Most customers aren't.

[Nellybelly]

No, they're not.

 

Most customers aren't.

 

They'v already tried it on by getting him to drop it when its in a conservation area so in my eyes deserve a bit back

[Mark Bolam]

Don't get me wrong mate, they deserve a bit back alright, but that's not the way.

 

You should always do your own CA/TPO check anyway.

 

I have some much more evil ideas....

[Sam Thompson]

Take 600 quids worth of his stuff and go home.

 

I firmly believe that there is a lot of tree work out there that will only ever get done when someone comes along who is a mate of a mate and doesnt do a written quote and is therefore able to be ripped off.

 

Set fire to something else of theirs as well, I hate them already.

 

 

Like I stated earlier the "something " to sign to pay once the job is done is called a change work order, if the customer is in favor of that have the customer sign off on the change work order do the job and move on from there if the customer is not willing to pay once the job is completed pack your gear and see him in court. Any attorney worth their weight in Salt would love to take on a case where someone has refused to pay on a change work order or like contract.

IMHO, If you choose to treat the customer in a way that may make you feel good for a while the long term consequences can and should hurt your professional standing within the industry as a whole. Treat others as you would like to be treated. Don't lower yourself to your customers level, you are professional, remain so.

easy-lift guy

 

Is this relevant to UK law? A "change work order" is not something I have heard of.

[Nellybelly]

Don't get me wrong mate, they deserve a bit back alright, but that's not the way.

 

You should always do your own CA/TPO check anyway.

 

I have some much more evil ideas....

 

Spot on fella, always do my own checks as i've had plenty of people try it on with the old "this area isn't covered in the conservation area" 95% of the time it is!

 

Like Rupe said i've always been a fan of fire myself

 

Or play the nutcase card and turn up naked covered head to toe in black boot polish to do the rest of the work:confused1:

[pault]

Or play the nutcase card and turn up naked covered head to toe in black boot polish to do the rest of the work:confused1:

 

Genius! although its pretty damn cold here in wales!

[pault]

As soon as they said they wanted the large one taken down i got on the blower and found that it is on a conservation area. I cant fell it because its between the river bank and the cottage. So ill have to climb it. I reckon it will be an extra 300 on top of the 600 quoted for the small ones. Plus i have staff to pay, running the unimog with chipper etc. i Have been on the phone to a solicitor today and he has said that if they havent obtained written permission to take it down then they have to pay the full amount quoted for the small ones within 14 days or he would help me take it to the small claims court.

Told my mate this and she is going to have serious words with her old man. Aparently he has tried it on with other guys in the past and they have just taken it to avoid trouble.

Not this time mate!

[WorcsWuss]

Sounds like everything is in hand....