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Chatterbox customers ?


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I dont mind i am never in that much of a hurry to get working anyway:lol:

they usually have to get away from me!!

 

90% of my work is repeat custom so i know the ones that want a blether so i price accordingly, i also write little notes next to there names in my book, something they seem proud of and when i go back to the job the following year or to do another part of the garden, i ask them about it. it can make there day, i try and make my own day and my customers as pleasant as possible.

 

i also want my customers to get me back, why would i sabotage that by appearing ignorant to not wanting to have a wee chat. :biggrin:

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old dude today was telling me about where he grew up, i knew the house and told him we took a large beech tree down there next to the carpark lastyear, he said when he moved away from there nobody on the street even had a car..! he was amazed how fast the chainsaw was cutting and everytime the chipper fired up he shuffled to the window to watch. nice old guy.. but then most of them are if you are ok with them

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