What is the legal "duty" owed by a business that serves another business. . . ?

[Bolt]

21 hours ago, matt528 said:

I shall cancel my professional indemnity insurance tomorrow then if it’s not my responsibility to insure I’m carrying out my job correctly. 

 

The key words in my reply you quoted were legal duty.

 

Anyone bargaining on professional indemnity insurance being of any use should they land a criminal prosecution may be in for a big disappointment.

[Bolt]

10 hours ago, Taxus said:

Many thanks for all the responses, and the interesting views.

My main question was whether there is a "duty" on a professional firm to give a reasonable service to another business client. . .. the question could be the same as e.g. providing stump grinding services to another tree care company, and whether there is any "legal" (apologies, I have no "leagl training so I might be using the wrong terms here) redress if the stump grinding was not done to an acceptable or otherwise agreed standard. Yes, get the grinding team back in to make good, but is that a contractual thing or does it dip into the whole "reasonable service level" thing, and if so; where does that reasonable service sit in English "business" law. . . ?  🤔

 

It is an interesting question, but unfortunately the reference to LOLER thorough examinations has muddied the waters, as LOLER places specific legal duties on the employer, requiring them to ensure that examinations meet specific standards.  These are duties that they can't really dodge out of, or contract out the legal responsibility to others.

 

The stump grinder example is better, as this is purely a question of service standards (and potentially civil claims) rather than legal duties.

 

..... I don't know nuffin' about service standards.... sorry.