Various interesting (and depressingly familiar) points made on this thread. Despite what folks think of government departments such as DECC, the Commercial RHI is currently offering very good value for money for the government delivering carbon savings (effectively what ROC's, FIT's and RHI are paying for), so all of us in the wood heat industry should be cheering that there's support available now for domestic customers - it all translates into demand for our products. The solar and wind boys have had a crack, now it's our turn!
No, the domestic RHI is not as generous as the commercial equivalent, but then the market (in terms of #'s of boilers sold) is potentially far greater - 1.1m domestic oil customers in the UK for starters - so the last the government wants/needs to do is make the domestic RHI so generous that everyone is prompted to replace their oil boiler all at once - there simply isn't the industry there to deliver these sorts of numbers, or even a fraction of them. There are already enough horror stories out there - we don't need any more (although we are getting them, almost daily in our experience) from further turbocharging the market.
Unfortunately, like any industry, we have our fair share of cowboys, and there is currently no meaningful mechanism to address this issue - there are plans afoot from both government and the (yet to be formally launched) Wood Heat Association however (Welcome to The Wood Heat Association). Would have been better if something was in place before the RHI, but hindsight is always 20/20.
Selecting the right boiler does require a sound understanding of the local supply chain, the competence of the available local installer base, and of the different makes and models of equipment - something which is completely lacking in the UK. Ask yourself, how many wood-fired boilers have you ever bought? Do you know the difference between an MCZ and and ETA? No? Neither does the wider public!
Salesmen will promise anything to secure a sale unfortunately, and mis-selling (polite-speak for fraud) appears to be rife in our sector at present. Wild promises about income, system efficiencies, fuels that can be burnt, etc.... are are all too common.
If anyone has any particular horror stories, I'd be very pleased to hear them - we are currently undertaking work for DECC to understand what is happening out in the biomass heating sector. Please drop me an email : neil @ reheat.uk.com.