SAFETY INFORMATION: CASES OF SLIPPAGE WITH ZIGZAG / ZIGZAG PLUS / ZILLON
Petzl has issued a safety information alert after receiving reports of users experiencing rope slippage while using the ZIGZAG, ZIGZAG PLUS, and ZILLON.
Petzl has identified two defects causing the slippage and asks that all users do a manual inspection and a function test on your products, to detect any possible slippage.
More information can be found at the following link, detailing the points that require inspection, along with details on Petzl's after-sakes returns service.
Product recalls and safety alerts We have received reports of users experiencing rope slippage while using the ZIGZAG, ZIGZAG PLUS and ZILLON. Following these reports, we have identified two defects causing the slippage. We therefore ask you to do a manual inspection and a function test of your product, to detect any possible slippage. In case your product slips, we are providing details on our after-sales returns service. - Petzl United Kingdom
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