Spare a thought for me, I'm getting charged almost treble for my gas and my supplier doesn't seem to be able to sort it out, despite 5 phone calls over the last month or so.
I have a metric meter but I'm being billed as an imperial meter customer so every unit I use is getting multiplied by 2.83. I only discovered this last month after not using any heating at all, I still got a bill of £180 for the months gas, so that would be for cooking and hot water only.
It took me ages to get to the bottom of it because of the difficult calculations on the bill, it fried my head after a while. What made it worse is that I tried comparing my bill with a bill from my old supplier and the format of the calculation is different, so it's a bit like reading the same thing but in two different languages.
I have rung my supplier again this morning as I got my latest monthly bill yesterday with the same incorrect calculation on it. I have made a complaint to them which they told me would be looked in to within the next 21 days.
