Taxus

Thanks Gareth, Not so much an obsession, more of wanting to learn where it all fits together in terms of the legal liabilities that sit with a loler examiner trying to offer the best professional service to clients who are relying on the examiner to get it right . . . I have asked this question (see my post above) of several of my very knowledgeable arb friends and colleagues, and have all agreed with me that there "must" be a legal duty somewhere, but none can give me an answer as to where etc. . . which makes me even more interesed to know the answer. . . 🤔 I'll run it past the A.A. and if I get an answer, I will post it here for the forum. Cheers.

Many thanks for all the responses, and the interesting views. My main question was whether there is a "duty" on a professional firm to give a reasonable service to another business client. . .. the question could be the same as e.g. providing stump grinding services to another tree care company, and whether there is any "legal" (apologies, I have no "leagl training so I might be using the wrong terms here) redress if the stump grinding was not done to an acceptable or otherwise agreed standard. Yes, get the grinding team back in to make good, but is that a contractual thing or does it dip into the whole "reasonable service level" thing, and if so; where does that reasonable service sit in English "business" law. . . ? 🤔

I use the word "flawed" in a professionally polite way, it was - apparently - the AA who picked up the discrepancy. . . 🌳

So - as a loler examiner I get to see a variety of "unusual" approaches to the whole loler thing. Latest query is a from a fellow loler examiner, carrying out an inspection on ppe climbing kit that was last examined by another loler firm. The loler documents provided are, at best, thin on detail - so much so that the AA have commented on them to the tree care firm involved concerning the lack of clarity in some of the examination details. I have Googled, that in English domestic law, your rights when buying services are to expect: "Reasonable care and skill, within a reasonable time and at a reasonable price. . . " My questions: Should/could the tree care company with the "flawed" examination go back to their original loler examiner and ask for a no-cost re-examination or even a refund - much as we would if we made any usual purchase of goods or services from a trade professional or outlet? Is there a sort of "Consumer Rights Act 2015" that would relate to such business to business contracts? Any experience of this sort of thing out there in Arb Talk land please? 🤔

Providing professional LOLER examination services to the tree care, ecology and forestry industries since 2004. Professional Member of the Arboricultural Association.

Try Burntwood Nurseries near Winchester. Hampshire provenance native stock. Useful if you are in Hampshire, less useful if you are not......... Taxus

We use Abbey Business, Pretty much free banking all ways - unless you are shifting in excess of £250,000 p/a. Look at their web site http://www.anbusiness.com. I can never understand why we should be charged to pay money into a bank, and pay for them to use our money to earn more money for them - or am I massively overcomplicating something simple....? Anyway, we have been with Abbey Business for nearly 5 years, a few minor grizzles but generally very very good. Help centre is a tad north of the border tho - which makes for some interesting conversations Remember - other business banking institutions are available - Taxus

Thanks for the responses from Mr Ed and Buzz, You're probably right.....but don't shoot the messenger......I'm trying to add to the debate here..... What I'm saying is that the event was attended by the people who make the decisions on what heat source to run their: schools, swimming pools, hospitals, social housing etc on. I went there with a little bit of knowledge on the subject, and came away thinking that it had been massively undersold, and that it appeared to me that it was a 'half cocked' idea. Give it a few more years and we may be nearer the mark. The 'one' suitable woodchip producing chipper was a tractor mounted unit that produced the right grade of chip via screens, and was available to hire. I asked the question and was told that it was the only one in Hampshire. The seminar was there to tell all the delegates who, what and where to buy, source the boilers, systems and chips, and left me totally unimpressed in the future of the project. No one more disappointed than me, as I've been banging on about 'cleaner' fuels for years now. HWF meeting.pdf

I went to a County Council & F.C. run event in the summer, promoting woodchip fuel. It put me right off, only 1 machine in the whole of Hampshire capable of producing the chips... Issues with availability of fuel, supply of the appropriate boiler types, constant supply of the correct fuel chip, and delivery of the chips. The seminar site visit went to a local estate where the chip boiler was 'running' the fuel and h/w for the estate cottages, main house, workshop and the owners outdoor heated swimming pool......BUT, they had run out of chips... I'm sticking with logs, its a bit like not eating 'over processed' food