Systems in place

[Paul Jenks]

Have an idea of the shape you want the business to be in in 10-20 years time.

 

Once you have this, it'll help you make decisions based around where you're going.

 

“The man who starts out going nowhere, generally gets there.”

~ Dale Carnegie

 

You could start by identifying some of the little crappy jobs you hate or things that wind you up and see how you could make them either more tolerable or go away completely. Look at how they function, work out how to improve it and write it down. Then it's communicable to any future employees, so they know and don't cause you grief.

 

I did it with incoming phonecalls when I first started. I subbed them out to an answering service. Very professional and easy to deal with. Got a text and an email. If urgent I could respond immediately if not leave 'til later. Also had a full email log of all calls with details.