Credit where credit's due

[Drifter2406]

having read numerous post on these pages and elsewhere I thought I would try out some Granberg Ripping Chains, found some at Chainsaw Bars so ordered 2 x 108 chains to run on my 881, the pair of them turn up and unfortunately one was fine but the other one was 98 drive links not 108, so emailed them on the 9th at gone 9 o'clock in the evening, first thing the following morning had an email to send it back and to let them know how much the postage was, I also received a picture of the package of the new one they sent before I returned the old one, the new one was received on the 11th with a Jiffy for return with the postage on it, I did get refunded on the post as I had sent before the new turned up so I will pop that back in the post to them. Everyone makes mistakes now and again but it's how the shops deal with it that matters and I think this was great service, will be using them again.