Dan burner man

Hi, Just a thought. I have checked the door seal again, used a small piece of card and it's tight all way around. Would you replace the seal, see if that makes any difference? It's only 1 year old so can't see it being faulty already. Also, I did think of something else. My vision has an external air box as they said either have a vent or air box fitted. Would you say that could cause a leak into the stove if wrongly fitted?

I live in Sheffield, south Yorkshire. I used a local company and in hindsight wouldn't have used as they sell the stove and aftercare is not something they care about. The main issue would be for me it's using far too many logs, can't slow burn it at all. Wished I had bought a more efficient model like my morso squirrel.

I have tried to leave loads of ash in the bottom. . Still burns quite hot.... The door seals have been checked. Used a piece of paper when cold and seems pretty good. To rule this out shall I replace the door seals? Other than the door seals any other issues that could cause this?

Thanks for all the comments. Still pretty sure something is wrong with this clearview 500 stove. It just burns way to agressively. My old morso was DEFRA approved and I could turn it all the way down. 1. I use paper, card, kindling to light it. Keep doors open until it gets going. 2. Close wheel and control temp with the stick. Seems to work fine but it always runs fairly hot, I can't get a slow burning flame and also fully closed down will not turn the stove off. It is defra approved however my brother's DEFRA approved stove(different brand) does close all off and also does have a slow burn. Contacted the fitter who installed it. Said there is nothing they can do. Nothing wrong with it in their eyes. Contacted clearview. They think the dropped piece of metal is not detramental to the stove and they would leave it. They think that the excess temps and not enough control could be because of the flue height. It's a 4 story building, 3 floors high ceilings (Victorian ceilings so 3m high) and cellar. When I light it and have door open the door shakes with presumably the air pressure. What do people recommend here? 1. Could it be the air box leaking more air? 2. Could it be the flue height and as we"re on a large hill it's causing more air to be sucked in? 3. Fault somewhere? 4. Nothing wrong? Really guzzles the logs. Flue temp is always kept in the green too. Thanks, dan

Thanks for the comments. Ive not used it recently. Asked the company to take a look.

Looks like this. Can't really control it. Contacted the company I bought it from and seeing what they say. Looks like a stove fault to me?

Hi, The stove is a DEFRA approved version. My last DEFRA approved (smoke control) could be put out if the wheels were closed, morso squirrell. Over the last 2 weeks the stove metal in the middle of the door has dropped noticeably by maybe 3mm. It's distorted. I have a stove thermometer on it but still reaches 700 degrees with the wheel closed and the bottom air intake nearly closed. Is this normal?

Hi, I bought a clearview 500 several months back and have an issue, wonder if someone can help. I follow the lighting instructions and open both vents until it's a light then close the wheel on the door and then adjust the bottom air intake to around half way in. Problem is no matter what I do the temperature seems to get too hot (6 to 700) even if I close off the air vent. It's meant some distortion has happened on the fire and suspect this might be why. Any ideas what causes this? The vent at the bottom is connected by a alloy pipe to outside. Thanks