treestuff

I came on here for advice not to be put down. Just because im a customer not a professional in the arboricultural indusrty doesn't mean I don't know when a tree is dead! Im not stupid. I didn't ask for a site survey I asked for a quote which most companies do for free. Would you charge customers for the same advice if the tree was not protected with a TPO and then speak to your customers as if they had done wrong if went with a better quote. We filled the form in together so I know full well how long this took to do!

I was with the guy! he looked at the tree I told him what id like doing and we filled the form in together and YES it did take 5minutes to fill in the form.

Do you not try to beat your competitors quotes when you price a job or do you walk away if you know someone else has quoted so you don't deny your competitors work? I would of got other quotes to try to get the best price and job done so this firm seem to be ahead of the game to me - the more I think about it I think its a good idea!?

The firm that filled in the form did it at my house when he came to do the quote, filled it in with me and it took us about 5 minutes to do. How can anyone justify 5minutes worth of work to be £60-£100, do you all charge for giving written quotes as there must of been the same amount of work as giving a written quote and posting it out to me?

The original firm have now given me a quote now that the permission has come through and we now know what work can be done. The other firm looked at the job without me telling them the original quote and theirs was cheaper. I thought it was common practice and sense to get more than 1 quote when getting a contractor to do anything. If I took my car to the garage and they quoted me work does this mean I have to use them only? Surely its the same principle, you always get a few quotes nothing to do with morals and ethics.

They said they would quote me once the permission had come through so we knew what could be done to the tree as was unsure would be allowed to have any work done. They said they don't charge for quotes and was told the form would take about 10minutes to fill in, that they could do it for me or I could complete it myself? Is it not best practice to get a few quotes and how do I get correct quotes if I don't know what I can have done to the tree until permission has come through?

Thanks for your reply. The firm who filled it in for me never mentioned a charge for doing so, do you think they would charge me? Is it a lengthly process?

Hi, Ive just received permission to have a tree cut down that has a TPO on it. Do you have to use the person/company that filled out the application form? Another firm has wrote to me saying they can do the work cheaper and I think this firm looks more professional. Thanks