surfer68

Hi there, just to update you on mine and my mates 560xp, I got mine from FR Jones, he got his from a local dealer in suffolk, both had same problems, cutting out, not starting when hot, both went back for hot start kits, have to say F R Jones have been brilliant, service is second to none and they are very helpful so this is in no way a moan at them! Anyway, I phoned up after around 10 days as i was expecting my saw back, they told me they had fitted the hot start kit and now they are waiting for a spare part!! The bearings need replacing on a saw that has done around 10 hours work!! So a few days later my mate goes into the local dealer, hot start kit fitted lovely but guess what!! Knackered bearings, when they plugged it into the laptop they said his had done 8 hours! Unbelievable!! Hopefully you can see the attached picture to see what his 560xp looks like. When we both get them back we are going to see what happens, if they still have problems then they are going back for good!

Hi Josh, totally agree, I had previously only had Stihl saws but was swayed to the 560 by a friend who had just got one, I can only do the same as you, have a hard session with it when I get it back and if it fails again it will go back for good and like you I will probably get the 362. Just out of interest how do you think this compares with the 560, cheers Andy

not really what i wanted to hear jnoon but thanks for letting me know, i had suspected that might be the case to be honest, i suppose i will have to wait and see. thanks anyway

Yes it does beggar belief that they haven't done anything about it I agree but I am prepared to see what happens when I get it back. Just for the record, mine was ok for about the first 12-14 hours or so and then it started to play up. Another point just to add insult to injury to husky, after such a short period of time the bar looks as though it is about 2 years old!

Hi there, new to this site, came on to it as I have just bought a 560xp from F R Jones and son, agree with comments so far in that great saw when it is working but what a bitch to start when hot and yes it cuts out etc. Also runs on half revs when it should be running on idle. My mate bought one from a local dealer and he has had exactly the same problems, we are running them on Aspen so no issues with fuel etc and I have run an old Stihl MS260 on the same Aspen with no issues. So I called F R Jones this morning, these guys seem to really know what they are talking about and offer great customer service. They said that it needs to be fitted with a new hot start kit which includes new fuel lines etc and then be retuned by plugging back in to the laptop. They are picking it up tomorrow via their courier at their expense and I assume will post back out to me when all sorted so will update you then. Really pleased with their service and mine was over £100 cheaper than what my mate paid locally:001_tt2: I will update this when I get it back and have had the opportunity to run it.