As a longstanding manufacturer in the industry, Timberwolf prides itself on providing the industry’s strongest customer support network. This network has been further strengthened today with the appointment of Charlies Groundcare as its newest dealer. Established in 2008, Charlies Groundcare specialise in golf, turf, commercial mowing equipment, agricultural machinery and, supported by the Timberwolf team, are now extending their established experience into the arb sector.
Charlies Groundcare offer equipment sales and technical support throughout North Wales, mid-Wales, West Midlands, and Shropshire via its main dealership in Welshpool, Powys. Following the appointment as an approved Timberwolf dealer, prospective and existing Timberwolf owners alike will be able to easily access wood chipper demonstrations, technical guidance, and servicing.
Charlies Groundcare have a number of trained technicians, as well as a fleet of support vans fully fitted with the latest equipment and technology, ensuring Timberwolf owners will receive an efficient and premium service when they need it.
Guy Marshlain, Sales and Marketing Director, said: “We recognise that a customer’s experience with a dealer is an integral part of buying into the Timberwolf brand. Charlies Groundcare, with their technical experience and strong customer service, are truly committed to joining and supporting the Timberwolf community and we’re delighted to welcome them into our dealer network.”
Timberwolf have over 30 dealer depots incorporating over 220 Timberwolf trained technicians across the UK. The service engineers from Charlies Groundcare will join the rigorous Timberwolf training programme to ensure that they too can fully-support Timberwolf owners to the high standard expected.
Ross Holloway, Charlies Groundcare Manager, said: “We are delighted to become the newest member of the Timberwolf family offering this market leading product alongside our extensive range of equipment. We pride ourselves on exemplary aftersales service and look forward to extending this to the arb community.
“We look forward to working with the team at Timberwolf, to provide demonstrations and support our new customer base.”