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Sam Richards

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About Sam Richards

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    Midlands

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  1. Thanks very much for your input. Dan I think that is a fair point and definitely something I will consider. I did offer a reduced day rate for the cancelled day but he said he was happy to pay the full amount. I did not see his message until Monday morning and there were no other jobs we could do at such short notice. Thanks
  2. Hi Steve, Thanks for your reply. Just as an update and to hopefully help others who may find themselves in a similar situation, I had a lengthy but calm and constructive discussion with the client and he has paid us our full day rate for Monday. I said that if the work takes less time than I had initially estimated when we do come to do it then I would reduce the price accordingly which he was thankful for. Thanks again and best wishes through these challenging times.
  3. Hi guys, Thanks for all the info on the forum, very helpful. This is my first post and is not CV related. We had a job booked in for several weeks that we were due to start on Monday just gone, so pre-lockdown (job length 2days for 3 people). The customer texted me at 11:15pm on the Sunday night before asking if we could postpone as the neighbour was objecting to the work and that there was confusion over the line of the conservation area boundary line (which is in close proximity). He is a decent person who we have worked for before and said he would compensate us for the day, we also have: 'In the event of cancelation at short notice costs may be proportionally incurred by the client' in out T&Cs. My question is whether you been in this situation before and would you expect compensation to be a full day rate or a percentage of your day rate? Thanks for any input.

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