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Clutchy

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Everything posted by Clutchy

  1. Does anyone have any UK contacts to have a remote control retrofitted to a predator 38x? This kind of service is quite popular in the US but I can't seem to find anyone here that offers such a service. Had the grinder a few days and fully understand why you'd want the remote now ha!
  2. FIL Works for BT He always tells me to do it myself from the homeowners house or as others have said, cut through it and get the customer to call, as long as its not fibre. The guys who turn up to repair will not care one bit. The issue we have had recently is that a lot of clients are working from home so it's quite risky in the event it is down for days. T FIL also mentioned that we should NEVER rely on an organised and paid for drop by BT as so many just sack it off if they don't fancy another job that day... Last time I checked with BT they said it would be around £250 + VAT to repair a copper line. It would be £200 + VAT x 2 for a disconnect and reconnect, even if it is same day.
  3. I suspect the OP wants the findings to be 'unsafe' and removal recommended. Just a hunch... 😏
  4. Lets just say I've come to that conclusion through years of working for people who write in such a manner. Not saying he is a bad person, but will almost certainly result in 10's of emails before or after the consultation. Considerably more than a normal tree survey. It's likely the OP is not on speaking terms with the neighbours (there's normally two sides to a story like that) so inspecting on the day could be problematic. Potentially the OP says its fine, then on the day the neighbour decides to refuse entry to spite the OP, which in turn, messes up the surveyors day (does he still charge etc). I'm getting 'cut back to boundary vibes' and those jobs often end up in squabbles.
  5. My 'This customer is going to be more hassle than its worth' senses are tingling. I'd bet big money on whoever gets this job that it is going to be a massive PITA 😂
  6. If they can't wait until 9am Monday for me to call them back I highly doubt I would ever want to work for such an unreasonable person
  7. Whether you like to admit it or not, it isn't good for your mental health to not have a mental cut off between work and home life.
  8. I won't answer calls after 6pm unless I really fancy it. My voicemail says to keep calling if its an emergency or to text. I've been called at 10pm many times. I love answering these ones as I'm so intrigued as to what it could be. After they say oh I'm after a quote ill interrupt and say so its not an emergency? Ill call you during work hours tomorrow. Its normally the biggest time wasters calling at funky times so couldn't give a toss if I lose them. Or they say oh wasn't expecting someone to answer.
  9. Hi, wondering if anyone can give some advice. We took down 3 large Poplars 2.5 months ago. We advised the client to let us poison the stumps with ECO MAX plugs and leave for 6 months before grinding so this exact issue didn't happen. Unfortunately the mortgage company who wanted these trees down wasn't happy with that and instructed my client that the stumps must be ground out immediately. We did as we were told. Unsurprisingly the underground roots which extend approx 6 meters from the stump and under a shared roadway have started to send out shoots. Customer has called raising the issue (she knows its not our fault) and was asking what can be done. Is it best to uncover some roots near the road way and plug them? Would a Glyphosate spray work on the shoots? Or just instruct to keep pulling them out as they come up? Pics for attention. Thanks for any help
  10. Sorry to revive an old thread. To give another side to the story. A lot of the companies we used to sub for I have no idea how they are AA. One particular AA company in London often showcases their terrible reductions so I can't see how getting your best climber one day to pass the assessment for a reduction somehow makes the whole company competent... Still in two minds on how to further our business. Getting CHAS accredited has helped getting onto building sites where we earn a lot more ££. I have never once been asked if we are AA and can't see much point to it. All you get asked to do is work that would 100% not pass the assessment to be AA. Some of the cut backs you have to do to accommodate planning/building plans are brutal. You have to remember that a lot of builders have no idea what the AA is... and we have worked for some of the largest UK house builders and council partnerships. The main criteria they want to satisfy is that your company is competent in H&S (CHAS) and your workforce has ROLO and a skilled CSCS card alongside the main tickets for tree work. That and the ability to turn RAMS around in 24 hours. I have changed my mind 3 times this year whether to go down the AA route but reading through the assessment pages on their site makes it look a lot more agg than its worth. If the day comes where it is recognised in the building sector or becomes a requirement we will of course do it but until that day comes it is much better to gain more building related accreditations such as CHAS, SSIP, Safe contractor etc Again, no disrespect intended to any one who is AA, it is a massive achievement. If anyone can actually give some example of 'doors opened' it would probably help convince me to go down that route but simply being on the list on their site isn't enough. I actually hope being AA becomes a requirement for any commercial works in the future.
  11. Any idea what this is? I assume old Inonotus hispidus. I found smaller crumbly bits at the base that had fallen. Client wants a fairly robust crown reduction, just wanted to know what the fungus is and whether a reduction would finish the tree off or would be a sensible idea given it is right next to the house.
  12. I'd love to take you out for dinner as well but again ill be asking soooooo many questions, it might be annoying. I was looking to buy a target account list of North London block management companies but couldn't find anything suitable. I did it manually (searches the web, writing down the emails and popping over an intro) but took ages just to get 20 Drummed up a few quotes from it.
  13. The invite is there... However I will have a million and one questions 😂 If you're serious PM me your location and your favourite local restaurant and we can fix a date.
  14. No, wasn't planning on getting qualified for those for quite a few years. Ill drop a few intro emails. I can never tell if emailing is a better option to calling as I know i find it so annoying when people solicit me over the phone
  15. Couldn't agree more, I'm trying to 'know' more people! I don't think local networking groups are worth much. Well not the ones I've been to. Was a massive circle jerk, the only thing to come out of it were a few domestic jobs.
  16. 100% agree Not looking to expand as such as I know margins are so crap in this game its not worth the extra stress. Just trying to find out how to aquire more commercial work I think.
  17. Hoping to get some advice from someone who has progressed their business to the next 'level' as it were. Currently we do around 80% domestic and 20% commercial. By commercial I mean the odd small scale site clearance and pruning for building site preparation - typically projects that take around 4-5 days with a 4 man crew (2 vans, skid steer, 6-8 inch chipper) and bring in around 7-10k + VAT. Rarely do we have any jobs/contracts that exceed £10-15K plus VAT. The remainder of our commercial work is generally for estate agents, working from an arb survey for block management typically. We have sub contracted for large companies with council contracts in London boroughs in the past but struggled to ever consistently make more than 450 + VAT a day for a 2 man team. This isn't something we enjoyed either. I really like working from Arb surveys and the site prep work. We are really good on the H&S side of things and we are CHAS accredited (Although its never actually got us any work directly...) paperwork and response time via email is very good too. Does anyone have any advice on how to pursue more of this kind of work? Haven't had any success on procurement sites as they always seem to be contracts of £200k plus which of course we would never win, nor would I want one client making up the majority of our yearly turn over. Happy to take anyone in the know out for dinner to talk if you could ever spare the time? Hard to find any content online specific to our industry (Open to suggestions if there is, even if it costs to join). Willing to drive pretty much anywhere in the UK for the right conversation. Many thanks
  18. Why? Anyway Managed to get the OP done in 2 days fortunately, still didn't get home until 10pm as there was an emergency call out as soon as we got to the yard at 5pm 🥵. Quoted on an hourly call out rate plus initial attendance fee and said I have no idea how many hours it will take (first time ever, normally just quote high from a pic, but couldn't see what was going on with the trees). Anyway, he said my rate was fine and then used the word Prima facie: adjective 'based on the first impression; accepted as correct until proved otherwise' Had to look it up to know what it meant, will be using that as a caveat with any quotes based off of pictures from now on. Every day is a school day
  19. Yeah definitely prefer removals. Especially as customers so often want a 20 meter tall Conifer hedge reduced to 7 meters but 'I still want it to look nice' - well you can't 😂 So much chip comes off them as well
  20. Conny has to be the most common price cock up, certainly is for us. I'm so scared from misjudging the depth/width of them previously and having super long days that I think we now overprice ourselves out of ever winning them!
  21. I cannot tell you how tempting it was to jump back into the van and go home this morning
  22. So, whats the biggest cock up you've made on a quote? So today we turned up to a job we quoted 1.5 years ago (Subsidence case, took ages for them to allow the fell due to TPO) to take down a twin stem Ash. Didn't bother adding the normal 10% as we have worked for him before at other properties. Quoted in Winter 2019 where we had to lower our prices a bit, couldn't fully see the size of the base (Fence covered it and owner decided to go out before our appointment) and was covered in Ivy. Quoted £975 inc VAT estimated it would take a day, be gone by 2pm 1 van of chip, 1 logs. Not great money I know but was a noob back then. Holy shit, took 1.5hrs to get to Hampstead today, the stems hidden by the Ivy were huge as was the base. Got 50% of the brash down today and some of the front stem. 1 Full van of logs, 1 of chip, going to easily be there another full day, maybe even a third! At least 2 more loads of logs and another for chip 😭 Lots of it needs rigging. Wouldn't dream of saying we need more money, just gotta suck it up I suppose. Not had a bad one like that for a while
  23. Interesting to see so many people thinking the same. Someone made a thread about a tree surgery 'bubble' but didn't expect it to burst until winter! Glad we didn't take on another gang, will just be a shame to not be able to take a fat dividend at the end of the year lol 😆 After chasing the marketing agent calls have started to come in, 3 or 4 a day so will just reduce prices slightly and build up 4 weeks of work hopefully. Got a juicy quote yesterday for a site clearance in a very large garden but quoting against 6 other firms : 0
  24. I think its something to avoid after having a conversation with RT. Short term it works, but its not good long term.
  25. This is exactly what forums are for, thank you for sharing/helping. I can't be the only person who didn't know this 😂 I had the mentality of if it works it works. No need to ask questions...

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