Hi,
So, I have been trialling Jobber and Powered Now for the last couple of weeks but before I give any feedback, I thought I should let you know about some info from Arbpro that may be of interest to someone.
We emailed this week to say how disappointed we were and wondered if there was anything we could do to keep them open. Mark came back and said they are currently looking for investors. They need £40k and currently have been offered £15k of that. They still need investors and are selling off shares so they can remain open. This all has to be done ASAP as they are tied to the deadline they previously sent in the closing down email.
If Arbpro manages to remain open, I will 100% remain with them as since trialling, I have failed to find anything that comes really close in doing all the amazing things they do. However, if they close, I think the next best software would be Jobber.
I've listed some of the pros and cons for both below, these are just my personal view, i'm sure some people might not worry about certain things. But thought it might be helpful to those struggling to find something that will work for their business, should Arbpro close its doors.
Powered Now pros:
App shows all the same items as desktop
Customer service and training exceptional and always available (Graham was great spent nearly an hour on the phone training and happy to offer more)
Great for regular repeat customers
CIS capable
Price much cheaper than any other company including Arbpro (£34 for 2 pro users)
Cons:
Not the most user friendly for flow (enquiry -> quote -> booking in -> job sheet -> invoice)
Not very easy from iPhone when out in the field or quoting
Quote and invoice templates - cannot attach header/footer, only logo
Emails with quotes and invoices send a link (as well as PDF) and looks a bit like a scam email
Pictures (taken at quote stage) appear on quotes and invoices and cannot be removed. Personally this is a con for me but may be a Pro for some.
No tool list
Cannot put Tree name or T1 etc. as you can in Arb pro.
Tailored to gardeners with regular clients (weekly/monthly visits)
Jobbers Pro:
Extremely user friendly
Training videos online are easy to follow as well as the training team. Had a half hour call with Joel and booked to do morfe
Flow (enquiry -> quote -> booking in -> job sheet -> invoice) is easy to do in the office as well as out on the field
Dsahboard gives you a very quick view of whats outstanding and reminders in calendar ensure you cant forget an invoice or follow up on quote
QuickBooks compatible
Payment intergration (paypal/square)
Jobber Cons:
Based in America so can only call from 2.30pm (7.30am their time)
Price $116 (incl 3 x extra pro users @ $9) total £ 88.17 / m
Quotes look a lot like invoices (or arbpro schedule) and no letter - you can however attached a document to be sent with every quote but it would have to be non client specific
CIS not compatible
Sorry for the lengthy essay! Hope this helps at least one of you in some way. Be interested to hear others feedback.
Cheers,
Sophie