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teresa green
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I have used DHL and ParcelForce. I book through a broker rather than direct as it is a bit cheaper. Depends on if you are dropping the parcel off or getting it picked up. ParcelForce are probably the better of the two but the Pandemic and fuel issues helps no one.

Make sure the saw is drained - both tanks. Ensure no smell of fuel - leaving the fuel cap off overnight and then refitting helps. Make sure the saw is bagged to keep any stray fluid and smells at bay. Make sure the dogs/spikes, if fitted are sufficiently protected from piercing the box and if a bar is sent, they tend to eat their way through the outer box so put a cardboard cap on each end and make sure nothing is moving in the box.

If packed correctly, the box can be dropped at waist height with no damage to the contents.

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14 minutes ago, Stubby said:

I like UPS coz Lynnette is our local driver and she is a complete honey with  a fantastic bum .

Just as well her van can out accelerate your zimmer......

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25 minutes ago, Jwoodgardenmaintenance said:

Me and @Lowestoft Firewood used ups and the chainsaw vanished a few months later the exact saw with matching serial numbers was sold on ebay so I’d highly recommended avoiding ups at all costs 

 

Jack

Go back to eBay and the police....chances are they will do cock all but you never know.

You can't judge the whole company by one rogue employee but I would be bloody enraged over that!!

 

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3 minutes ago, spudulike said:

Go back to eBay and the police....chances are they will do cock all but you never know.

You can't judge the whole company by one rogue employee but I would be bloody enraged over that!!

 

I went to ebay and they did nothing. Eventually got the full amount back from UPS but took months and months and a lot of chasing. 

 

I was fuming as was a virtually new 395.

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