Jump to content

Log in or register to remove this advert

Rope runner pro


Recommended Posts

Log in or register to remove this advert

1 hour ago, Mark Bolam said:

I agree totally Joe.

It’s a totally unacceptable response.

 

I don’t use the Runner myself and have no issues with it per se, but you’d expect better when peoples lives are literally on the line.

I was toying with the idea of getting one but the design flaw with the top spring is offputting.

 

I'd probably still go for the BDB if I was to choose between them. 

  • Like 1
Link to comment
Share on other sites

  • 2 months later...
Hi everyone.

Since now I was just a silent reader. I am Oliver and climb in Austria. Since November with the Roperunner Pro and although there are lot of things to be aware of with this machine I'm really happy with it.

Last week we had a resque aireal training day, so the question came up what is the recommendation of notch about using the RRPro in a situation like this.

I was so disappointed by the communication with them so I want to share that.

Notch (skipped the name) :

"Hello Oliver,
Check out some of the youtube videos on using the rope runner pro in rescue situations. I think you will see that these videos provide you with plenty of information.

Best,..."

Me:

"OK... Are there no producers recommendations?

I allready searched on YouTube. Du you have some links?"

Notch:

"I do not have specific links. I searched under rope runner pro rescue and came up with tons of videos.

Best,... "

 

I feel well supported...

 

Have a good climbing week

Oliver

 

This does seem like quite a laid back response at best…..bordering on indifferent and/or un professional .

I’m with you Oliver, customer service and support is all part of ‘the brand ‘

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


  •  

  • Featured Adverts

About

Arbtalk.co.uk is a hub for the arboriculture industry in the UK.  
If you're just starting out and you need business, equipment, tech or training support you're in the right place.  If you've done it, made it, got a van load of oily t-shirts and have decided to give something back by sharing your knowledge or wisdom,  then you're welcome too.
If you would like to contribute to making this industry more effective and safe then welcome.
Just like a living tree, it'll always be a work in progress.
Please have a look around, sign up, share and contribute the best you have.

See you inside.

The Arbtalk Team

Follow us

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.