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forestboy1978

Non paying customer

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1 hour ago, s o c said:

How long is it overdue?

Only a few days past the terms but due to zero correspondence at any stage immediately after invoicing, yet plenty of rapid correspondence in planning the job, you immediately think the worst. She seemed nice enough but invoices were going to husband and was hearing nothing. 

 

I'll start writing "let me know you have received this invoice" at the bottom of emails containing it. 

 

Also I'm going to put in my terms and conditions that materials are my property until invoice is paid. 

 

I may also change terms to invoice to be paid upon receipt. Fuck it, don't care if it puts peoples backs up. 

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My terms are 14 days but most either pay inside 30 or 30 days from end of month invoice received.

we always send a statement after 30days and call them if they haven’t paid 2 weeks later.

often wealthy people who are in business themselves will pay their bills as suits their business cash flow.

 

Edited by s o c
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3 hours ago, forestboy1978 said:

Only a few days past the terms but due to zero correspondence at any stage immediately after invoicing, yet plenty of rapid correspondence in planning the job, you immediately think the worst. She seemed nice enough but invoices were going to husband and was hearing nothing. 

 

I'll start writing "let me know you have received this invoice" at the bottom of emails containing it. 

 

Also I'm going to put in my terms and conditions that materials are my property until invoice is paid. 

 

I may also change terms to invoice to be paid upon receipt. Fuck it, don't care if it puts peoples backs up. 

Maybe the sort of people who are put off by such terms and conditions are the ones best avoided.

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All my invoices state; Payment due in full on presentation of invoice.

 

I did have one who said they'd pay at the end of the month, to which I replied that's ok you can have your stuff at the end of the month and promptly put it back on the van, I've never seen a cheque book appear so quickly!

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6 minutes ago, Forest2Furniture said:

All my invoices state; Payment due in full on presentation of invoice.

 

I did have one who said they'd pay at the end of the month, to which I replied that's ok you can have your stuff at the end of the month and promptly put it back on the van, I've never seen a cheque book appear so quickly!

Similar, my invoices for domestic work state, Payment on completion of works.

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id be on the doorstep and see what issue is face to face. If no go then then id have the panels on the back of the truck and the posts chainsawed level. If its featheredge chainsaw the lot down.

 

You could allways delay it for a week and spray both sides of the fence with 'NOT BEEN PAID FOR THIS FENCE' thern do the above.

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I've found thishappening more and more frequently...i perhaps used to get one like this every few months now these sorts are commonplace..absolute pain in the arse...just causing stress for no good reason 

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I wonder where you would stand, if you turned up and started chainsawing the fence posts off at the ground, and the customer turned up on the scene and panicked and shoved the cash in your hand?? Would you be required to re install the fence? Okay, you could refuse payment and finish smashing the fence down, but on a big job costing several grand you would be crazy not to accept the payment!! ??

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