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Customer Appreciation


D.G.F.S.
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I’m not sure whether this has been mentioned before so apologies if it is old news but here goes.

 

There’s always plenty of times when we have a go about suppliers/company’s/dealers for one thing or another but once in a while it’s nice to take the time to say something positive.

 

Year after year (since owning a Timberwolf machine) I have always received a Christmas card from them. Whether that is just because I am in the owners club or not I don’t know. Nevertheless they never fail to send me one. What is even more surprising is it is hand signed by the staff and considering there must be hundreds of people in the owners club receiving a hand written card it is very impressive especially for a relatively large company taking the time to do it.

 

Personally, I have never had anything with such a personal touch from any other dealer/supplier etc and as small of a gesture this card may be, it is greatly appreciated and it is one of the reasons why I choose Timberwolf.

 

All the best

 

Ben

 

 

 

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