Jump to content

Log in or register to remove this advert

Makita recall


woodwizzard
 Share

Recommended Posts

Log in or register to remove this advert

15 hours ago, billpierce said:

I was overwhelmed with joy to return from holiday to find my 7900 returned to me. Thankfully it hadn't been nicked despite having just been left out by the courier. Eagerly I opened it up to discover what the important safety mod was....

20180806_214309.jpeg20180806_214331.jpeg20180806_214341.jpeg20180806_214354.jpeg20180806_214437.jpeg

 

Hello Bill 

 

that is bad cant beleive they would do this , surely drilling a safety handle isn’t a good idea , if you drilled a safety hard hat HSE wouldn’t allow this 

 

can you send me some very very good detailed photos so I can chase it up I wouldn’t dare send a safety handle back too anyone 

in this state

obviously they’ve drilled it to put this sticker on the pop rivet has put pressure on the plastic then it’s had a bump via courier delivery 

thankfully breaking it before you used it 

 

it it will be interesting too see the handles that come from Dolmar 

Link to comment
Share on other sites

Shocking!

 

I'm very glad I cancelled my order yesterday.  I rung Fastfix Friday, pleasant chat and promised to get a call back with the info ..... Nothing.  If neither wop nor Fastfix can do simple customer service to sell the saw I decided to cancel.  Saturday morning I'll drive 4 miles to f r Jones and buy a husky 365 instead.   Local dealer who is focused on customers is worth a great deal.  I consider this a narrow escape.

 

 

If I'd just ordered the 365 back in June when I ordered the dolmakita, I'd have got 4 free chains,. Not now though....I tried asking jonesy, no, not their offer, husky offer 'while stocks last'.  Still.... Amazon have the right 20" Oregon chain for £13.11, so it's not a disaster.

Link to comment
Share on other sites

 
Hello Bill 
 
that is bad cant beleive they would do this , surely drilling a safety handle isn’t a good idea , if you drilled a safety hard hat HSE wouldn’t allow this 
 
can you send me some very very good detailed photos so I can chase it up I wouldn’t dare send a safety handle back too anyone 
in this state
obviously they’ve drilled it to put this sticker on the pop rivet has put pressure on the plastic then it’s had a bump via courier delivery 
thankfully breaking it before you used it 
 
it it will be interesting too see the handles that come from Dolmar 
Hi Andrew, it's all boxed up now for collection I'm afraid. It was extremely well wrapped.

The slip of paper I with it indicates they have changed the brake spring mech etc a "drilled" handle. When I spoke to their technical dept they said they are fitting these plates to reinforce a week handle. I don't think the plate/rivets has caused the handle to snap but that it's increased rigidity has just meant the whole handle won't flex and so the part above the plate just snaps.

Quite annoying really as it seemed fine before. Have you sold many handles Andrew? Suspect not. They seemed fine.

They want it back to look as are pretty concerned about the breakage occurring so soon. At least that I suppose
Link to comment
Share on other sites

Shocking!
 
I'm very glad I cancelled my order yesterday.  I rung Fastfix Friday, pleasant chat and promised to get a call back with the info ..... Nothing.  If neither wop nor Fastfix can do simple customer service to sell the saw I decided to cancel.  Saturday morning I'll drive 4 miles to f r Jones and buy a husky 365 instead.   Local dealer who is focused on customers is worth a great deal.  I consider this a narrow escape.
 
 
If I'd just ordered the 365 back in June when I ordered the dolmakita, I'd have got 4 free chains,. Not now though....I tried asking jonesy, no, not their offer, husky offer 'while stocks last'.  Still.... Amazon have the right 20" Oregon chain for £13.11, so it's not a disaster.
Got a 2015 or 16 365 for sale if you want? £325, barely used.
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


  •  

  • Featured Adverts

About

Arbtalk.co.uk is a hub for the arboriculture industry in the UK.  
If you're just starting out and you need business, equipment, tech or training support you're in the right place.  If you've done it, made it, got a van load of oily t-shirts and have decided to give something back by sharing your knowledge or wisdom,  then you're welcome too.
If you would like to contribute to making this industry more effective and safe then welcome.
Just like a living tree, it'll always be a work in progress.
Please have a look around, sign up, share and contribute the best you have.

See you inside.

The Arbtalk Team

Follow us

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.