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Rob D

Cause these times they are a changing...

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We are making a few changes to how we do things. Currently we run x4 websites with the x3 main retail sites being www.alaskanmill.co.uk, www.sugiharabarsuk.co.uk, and www.chainsawbars.co.uk

 

But as we have got busier and stock more products it has been harder to keep on top of stock control. Also there are issues when a customer wants a product of one website and has an account on there but something else he/she wants is on another website! Loyalty points do not cross over and have to be transferred manually as well... the startings of chaos ensue!

 

So to make things more efficient we are going to make www.alaskanmill.co.uk and www.sugiharabarsuk.co.uk info sites only. All products are on CSB website and then that's that - one site to update, manage and take orders on.

 

Hopefully this works for us and for you. You can still use the other sites as points of reference and also we will keep info on loyalty points etc for 6 months so when you next place an order with us we can put these onto your account.

 

Here is a copy of the newsletter we sent out - any questions put them here or e-mail.

 

 

To find products quickly on CSB and save searching you can always type in the SEARCH PRODUCTS box at the top of the page.

 

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The Alaskan Mill and Sugihara UK websites are changing.

Due to our growing dealer network these websites will become a buyers guide for Alaskan Mills and Sugihara rather than a full e-commerce site.

This will happen on or after 11th May, 2018
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Why The Change?

All products on these websites can currently be purchased at our sister website www.chainsawbars.co.uk

Running three websites causes issues in maintenance and performance.  By amalgamating them this will:

 
  • Improve stock control
  • Amalgamate loyalty points
  • Improve customer service
  • Improve delivery times


 
What Does This Mean For Me?
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All orders can be placed on the www.chainsawbars.co.uk website going forward.

Loyalty Points - we have a record of all loyalty points so to transfer them simply place your next order on the www.chainsawbars.co.uk website. We will then either refund off that order or add your points to your account on Chainsawbars.

 
 
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We will keep a record of all Loyalty Points from Alaskan Mill and Sugihara for 6 months from 11 May 2018.  To ensure you do not lose your points, please place an order or contact us within this timescale.
 
Please note all products can be bought on www.chainsawbars.co.uk website. If you are looking for a specific bar simply type the part number into the SEARCH PRODUCTS box:
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This is a positive change and one which we hope you will find beneficial.  If you have any queries or wish to contact us about the changes, please email us at [email protected]
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