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Work guarantee


percy verance
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Lost a quoted job recently, concrete posts, gravel boards, close boarded panels - was asked what guarantee I'd give. I replied it depends on how often the customers treat the panels and with what. Posts, gravel boards and 22" of concrete won't fail.

 

Total surprise! "What, the panels need treating? Aren't they already treated?"

I explained that just as a timber front door will need painting, fences need treating.

One of the other quotes gave a 20 year guarantee including panels.

No one can put a genuine guarantee on and actually be there to rectify rotting panels for 20 years.

Quite glad to not get this one

 

:001_smile:

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It just goes to show how many variables there are. I feel that if there is a problem with the materials, the issue should be taken up with the manufacturers but with the workmanship how far do you go, 12 months, 2 years?

 

I know someone who put a fence up a few months before Doris struck and it blew the panels out, should he have had to replace them or is that just extreme weather? I personally would have replaced them as reputation is an important thing for me

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It just goes to show how many variables there are. I feel that if there is a problem with the materials, the issue should be taken up with the manufacturers but with the workmanship how far do you go, 12 months, 2 years?

 

I know someone who put a fence up a few months before Doris struck and it blew the panels out, should he have had to replace them or is that just extreme weather? I personally would have replaced them as reputation is an important thing for me

 

Wouldn't you end up with a huge backlog of unpaid work after every storm?

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