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Just Unlucky ?

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The carrots were 1.2mm too long tho and the​ gravy was too high a viscosity. Al denté was not on the menu.

 

Are really that dim?? I find that hard to believe??:001_huh:

 

The man cannot fit the logs on his stove, do you really not see that makes them not fit for purpose.

 

And we wonder why many look down on our industry………………..oh dear:001_rolleyes:

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Are really that dim?? I find that hard to believe??:001_huh:

 

The man cannot fit the logs on his stove, do you really not see that makes them not fit for purpose.

 

And we wonder why many look down on our industry………………..oh dear:001_rolleyes:

 

Chill highsuck, chill

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What if you did not have space for a cooker?

 

Anyway he has now found a good supplier, the very supplier that many of those who are dismissing his complaints are always bitching about :laugh1::biggrin:

 

Valid point.......

 

No space for cooker don't cook

 

No space to store/season logs thus taking responsibility.....??

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Sounds like Skyhuck has a new customer then:lol:

 

I can't meet my current demand.

 

I really don't get why some have so little pride in their work?:confused1:

 

The effort required to produce a decent product is not much more than that required to produce crap.

 

If you wish to supply crap thats fine, but advertise it as such :001_smile:

Edited by skyhuck

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I kind of think the OP would complain whatever, 20 years without being satisfied... Or it's made up of course, anyone want some imported logs😉

 

Sent from my Nexus 7 using Arbtalk mobile app

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I would say that if you have been having issues over the last 20 years of purchasing and you have used different suppliers then the problem might not be with the suppliers. Are you sure you arent being too fussy, or dodging the quality firewood (more expensive) suppliers? Speak to a supplier and tell them you only want logs of XX size (not ask if they approx that) and that you need an amount that will fill X cm2 when neatly stacked. If the load isnt up to spec then reject it. Simple.

 

I would have thought the best thing to do is put you location up and get one of the suppliers on here to sort you out.

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Valid point.......

 

No space for cooker don't cook

 

No space to store/season logs thus taking responsibility.....??

 

You can buy ready made chips and washed salad, are dry ready to burn logs really beyond the wit of so many?? and an unreasonable expectation??:confused1:

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I think the op is doing the right thing - he's researched the market, knows what he wants and has found a supplier. We live in a global economy - it's easy to source just about anything nowadays from the cheapest source anywhere worldwide. If you are buying a bulk quantity of a product then shipping costs become less relevant. It is going to become harder and harder to compete in the global economy for firms that sell labour intensive products (particularly when those products have no USP).

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Not an arborist or log producer / supplier here , simply a consumer ( or certainly not a Kiln Dried crate exporter to the UK , impression which you may get after reading )

 

First post , most likely will be the last

 

Below are just my experiences , not indented to come here and flame , just wanted to share.

 

Important : Please do not take offence

 

I will tell you why I will be buying kiln dried “ EU “ imported kiln dried crates , which seem to have gained popularity recent years and my reasons behind it but I have a feeling many people in the same boat as me

 

I have been burning logs for past 20 years and I am sad to tell you I think with one single exception, I have never bought logs from the same supplier, as a repeat customer.

 

Pretty much every purchase , some sort of bitter experience , to the point it has become an ordeal to look again when the log store runs low , what new sellers have emerged in the area and keep fingers crossed they will supply what they promise

 

Few recent purchases below and disappointments . . Which reflect not only this years disappointments but 20 years of log buying as a whole.

 

I built my own log store which takes exactly 4 m3 stacked volume logs .

First enquiry of the season was with the only second attempt to buy from same local log supplier ( the first was a bit of disappointment due to volume issues and quality of the logs but I hoped for the best and was willing to give another try in view of supporting “ local “ businesses )

 

Even though making the point very clear 4 m3 stacked volume of logs is what is required and paying for it ( £275 I believe he charged ) end result what I got once logs were delivered and stacked , 2.5 m3..

 

Now I understand loose volume is difficult to gauge vs stacked , surely there is a big discrepancy here ? I was not naive to expect 4m3 exact as it was ordered ( although it would have been a refreshing change ) but certainly not 40% less

Volumes offered / described by majority of log suppliers are vague , misleading and borderline amusing.

 

Scoop load , Pickup load , tonne bag , builders bag , bulk bag , dumpy bag , trailer load , transit load , list goes on ......

 

We are in 21st century , people expect little more clarity here , want to know what they are getting exactly and how much of it .

 

We are not familiar with what exact volume of your pickup truck load , even if we did know , it is unclear whether it will be delivered heaped , level or under , so clearly a pointless measurement unit.

 

 

 

When is he last time you walked into a petrol station and filled your car with non-universal unit of a bucket which its size differ from station to station ?

How difficult is it to quote reasonably accurate volume in universally accepted measurement rather than above?

 

Had numerous suppliers claim 90cm x 90cm x 90cm is a cubic meter “ cube “

Second experience of this year ( since I had to top up my log store unexpectedly early , due to being short changed 1.5m3 beginning of season )

Look online , come across the another site offering “ quality “ split seasoned firewood , cubic metre bag , £50 a bag , doesn’t sound bad right ? OK, let’s try them !

 

Enquiry on the phone first

Q) What size are the bags please? A)I don’t know exactly , they are “ big “

Q) What is in the mix please, all hardwood and / or what species ? A) 90% hardwood , might be few softwood

Q) I definitely do not want stuff that spits, pine etc , can you guarantee? A) Yes of course minimal softwood and no spitters

Q) What size of the logs please? A) Standard 25cm long

Great , right ? Order placed !

 

3 bags delivered , 85cm jobs ( approx. 80% full) , clearly not a “ cube “ , nowhere near it , not difficult to measure volume , height x width x depth =Volume . Even all mobile phones have calculators nowadays, it does not require a science degree to multiply 3 numbers to work out volume.

 

Sizes , he did say 25cm long , majority are approx 25cm , but I would say at least 20% 30cm long

 

Also , when you quote split logs , one would assume they are split in proportional thickness/width to the length of the logs , ie. say 10cm or 15cm max wide , right ? Errr , no , wrong

 

What he failed to mention however , was some of the logs are as wide as they are long ,25cm cube , I would say 30% of the total load . Now , I am one of the lucky owners of a Morso Squirrel ( I think they are fantastic ) , which is small but thankfully exceptionally deep chamber , but some of these lumps can no way fit . Even if they did , there is no way you could burn them anyway as that would leave zero room for adequate embers underneath . So I had to get my trusty log splitter out yesterday and re-split his “ split “ logs , some of them up to 3 times to get usable size logs out of the lumps

 

Quality of the wood ? Simply put , errr , terrible. Covered in dried mud / soil , cannot see the grain , looking dull grey / mud colour , churned in mud field to give the look / impression they are well seasoned / aged look and feel ?

The mix ? Oh , don’t get me started ! I would say at least 30% minimum pine varieties 20% other softwoods , I am no log expert but I know when I see hardwood.

 

The moisture levels of these quality “ seasoned “ logs ? Well, I happened to have my trusty moisture meter nearby , so let us take a measurement !

 

Measurements are taken from inside after I re-split . Admittedly the softwoods were not too bad , as expected , most around 27% inside , not ideal but they will burn eventually , they won’t sizzle at least ! But hardwood ones , not one single piece under 30% , found few as high as 40% .

 

Now , these Kiln dried crates , can I be blamed to say , this is where I will be spending my money on from now on?

 

Uniform size , tightly packed on crates , you know exactly what stacked volume you will be ( hopefully ) getting. You know exact wood species will be supplied

Are they expensive ? Not really , I have seen online retailers doing them for as low as £220 for 2 m3 delivered nationally , for Oak , Oak/Birch or Ash crates. To be honest , as far as the pure volume comparison I think it is probably even better value than the industry “ standard “ bags or truck loads etc..

 

The guy that delivered and stacked what he considered to be 4 cube of logs did so for about £68 a load which is reasonable. If that only turned out to be a stacked volume of 2.5mts then you have paid £110 per cube for your logs delivered and stacked. Where is the saving when the foreign logs @ £110 a cube get dumped at the bottom of your drive on a pallet and you have to stack them yourself?

 

Bob

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