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Sending quotes via email.going to spam


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Most of my quotes are sent via email.

I have had a few problems recently in that they have been going directly to there spam!

I have only found this out by customers actually chasing me for the quotes....of which I have sent but they have not recieved (gone into spam)

What do you guys do about chasing up quotes...I don't want to be seen as pressing them!! But I obviously don't want to miss out on work.

Do you phone or post??

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I send out a follow up email 3-4 days later asking if they received my quote Ok as they can disappear into spam/junk mail folders. If I don't get a reply I'll phone them up.

If they give me a Hotmail email address I have to send it from my personal email, as when I send it from my company email account they just don't get anything at all, I don't get any failed sending emails either - strange.

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