Advice needed about BT lines!

[Djvicke1]

Does anyone have a number to get BT to drop a line in an emergency?

 

Been asked to get a storm damaged beech tree on the deck, long story but its pretty urgent and it would make life a lot easier if a BT line could be dropped for a few minutes to fell a large limb out.

 

Does anyone have a number to call to get BT to do this?

 

Its not a main line its just feeding 2 houses and they both want it down, I didnt fancy trying to take it down myself as theres LV running underneath it on the next span this is also why just taking the line out is a problem.. any ideas or help would be much appreciated..

[Mick Dempsey]

We've been through this before but its possible to cut it and reattach it.

I've done it on a couple of occasions, (the cutting bit was accidental)

[Djvicke1]

will it matter if when cut the slack falls onto the LV cables?

[eagleye]

BT are a PITA

they would rather come out and fix it after you snap it than take it down

we've had call outs were they wont take them and their on site

[eagleye]

will it matter if when cut the slack falls onto the LV cables?

 

i'd be more worried about the LV than BT

[Stubby]

The storm damaged beech fell on the BT line .....didnt it ....and you are clearing up .

[Djvicke1]

Yeh I've heard that too and I've contemplated felling it out on the line as the tree is damaged anyway, but the power cables underneath the BT line are the problem

[felixthelogchopper]

The storm damaged beech fell on the BT line .....didnt it ....and you are clearing up .

 

And if the home owners report it, BT have to repair it within 24hrs IIRC.

[Djvicke1]

i'd be more worried about the LV than BT

 

Indeed! But they aren't under any limbs so if the BT line wasn't there they wouldn't be affected.

[Djvicke1]

No worries it will have to wait, its not my job I was just asked to climb it but It's not worth the risk for me so just trying to help out.